SHELDI WATSON
Eaton
Summary
Resourceful Store Assistant known for high productivity and efficient completion of tasks. Possess key skills in inventory management, customer service, and POS systems operation. Excel in communication, teamwork, and adaptability, ensuring smooth store operations and positive customer experiences.
Overview
13
13
years of professional experience
2015
2015
years of post-secondary education
Work History
Store Assistant
Aldi
Bunbury
04.2023 - Current
- Assisted customers with product inquiries and store navigation.
- Stocked shelves and organized merchandise for optimal presentation.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of store areas and displays.
- Collaborated with team members to ensure smooth daily operations.
- Handled product returns and exchanges according to store policies.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Assisted customers in finding desired products throughout the store.
- Used knowledge of store items to advise or make product recommendations to customers.
- Resolved customer complaints in a professional manner while adhering to company policies.
Retail Assistant/Bartender/Barista
Lagardere AWPL Pty Ltd.
Karratha
08.2021 - 03.2023
- Positively with each customer, providing professional and polite support for sales and service needs.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Offered friendly greetings and assistance to incoming customers. Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Managed cash register operations using POS system and processed sales and returns.
- Maintained a clean environment behind the Bar and Cafe.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
Receptionist Assistant
Treendale Pet Medical
Australind
03.2021 - 04.2021
- Handled diverse needs for clients in-person, by phone or through email. Displayed professional standards at reception desk to impress visitors.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Input new documents, expenses, and orders into system for timely recordkeeping.
- Obtained and processed payments from clients for products and services.
- Managed office cleaning and sanitizing to comply with infection control protocols.
- Reviewed, sorted, and responded to select email correspondence on behalf of senior staff.
- Supported office staff with multifaceted administrative assistance and technical troubleshooting for software and equipment issues.
- Scheduled and confirmed appointments.
Data Entry Clerk
Watson's Sawmill
Huonville
04.2013 - 12.2020
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Identified and corrected data entry errors to prevent duplication across systems.
- Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
- Reviewed source documents to locate required data for entry.
- Compiled and documented statistical information for reports.
- Scanned and eliminated outdated records to reduce physical document storage footprint.
- Identified, corrected, and reported data entry errors. Compiled data from source documents prior to data entry.
Education
Elizabeth College
Hobart, TasmaniaSkills
- POS System Operation
- Building Customer Relationships and Loyalty
- Payment Processing
- Flexible Hours
- Available Nights, Weekends and Holidays
- Inventory Management
- Returns and Exchanges
- Customer Assistance
- Workplace Cleanliness
References
- Anthony Watson, Owner, Watson's Sawmill, 0408 311 823, huonvalleytimber@gmail.com
- Belinda Jackson, Area Manager WA, Lagardere AWPL Pty Ltd., 0400 234 429, b.jackson@lagardereawpl.com
Timeline
Store Assistant
Aldi
04.2023 - Current
Retail Assistant/Bartender/Barista
Lagardere AWPL Pty Ltd.
08.2021 - 03.2023
Receptionist Assistant
Treendale Pet Medical
03.2021 - 04.2021
Data Entry Clerk
Watson's Sawmill
04.2013 - 12.2020
Elizabeth College