Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shell Piercy

Darwin,Northern Territory

Summary

Successful healthcare leader in both paramedicine and nursing with her finger on the pulse of frontline healthcare needs across Australasia and Melanesia. With a background in military health leadership providing an excellent ability to take strategic objectives and make them a reality while ensuring the change management is smooth and staff are on board. Passionate about Indigenous health, vulnerable people, and populations as well as dedicated to staff safety, wellness, and wellbeing. Excited about rural and remote health and improving access to appropriate and timely healthcare for all, in a way that meets the cultural needs of each population and works to improve health outcomes for Indigenous people.

Overview

19
19
years of professional experience

Work History

Chief Paramedic Officer

NT Health
Darwin, NT
01.2025 - Current
  • The Senior Officer role is to provide expert leadership, professional representation, strategic clinical advice, and advocacy to all aspects of government and the health care system. They also play a key role in supporting high-quality relationships between government departments, the profession, professional colleges, universities, and other key stakeholders.

Acting CEO

Vanuatu Emergency Services Association
Vanuatu
01.2024 - 01.2025
  • Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners and cultural advisors
  • Overseen the daily operations of the Ambulance and rescue organization and ensured compliance with applicable laws, cultural considerations, and regulations.
  • Maintained open communication channels between government departments and DFAT and MFAT to maximize efficiency and productivity ensuring the NGO services meet the needs of the Vanuatu People.
  • Assessed the financial performance of the charity organization regularly and identified areas for improvement.
  • Facilitated board meetings and provided leadership guidance to senior management specifically in regard to the provision of ambulance services within a culturally safe way.
  • Recruited, trained, mentored, and managed employees at all levels within the organization.
  • Established policies and procedures that promoted an ethical work environment.
  • Cultivated relationships with external organizations to build partnerships that benefited both parties.
  • Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
  • Implemented technological solutions designed to improve operational effectiveness.
  • Reviewed current systems and processes regularly for potential improvements or upgrades.
  • Represented the organization at conferences, events, networking activities., as needed.
  • Introduced innovative approaches that improved efficiency while reducing costs.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Provided Critical Care and Extended Care Paramedicine on a rostered and rotating shift roster.

Wilderness Paramedic

Ninety Five
Australia
04.2023 - Current
  • Working with OEG, Perth College, Knox College, ADF and Cadets
  • Expedition and Base Camp Medical support
  • 4x4 driving
  • Survival skills
  • Planning, inventory and logistics for Medical Support
  • Attending to Primary Healthcare and Emergency situations
  • Liasing with external agencies for extrication
  • Preparing landing sites and coordinating with RFDS
  • Discussing patients with receiving hospitals and external agencies
  • Advanced clinical decision making in austere environment
  • handing over patients to transport agencies whether by road or air

Clinical Nurse Educator

ACEHub
Whanganui , New Zealand
01.2021 - Current
  • Providing evidenced based best practice education modules to meet needs of the wider Nursing community across Australasia
  • ECG interpretation
  • ATS Triage for ED and PHC
  • providing ongoing tutorials via zoom and face to face to support qualified Nurses with ongoing CPD in acute and PHC
  • Providing advice and support to clinics about policies and procedures to ensure safe and legal nursing practice, in line with legislation.
  • Provided culturally appropriate education

Healthcare Consultant

Ninety Five
New Zealand
07.2019 - Current
  • Provided strategic advice and guidance to healthcare organizations on operational and financial performance improvement initiatives.
  • Developed models of care utilizing Paramedics working in remote and rural areas outside of ambulance services with Indigenous populations
  • Developed and supported models of care with Nurses working at the top of their scope to better support vulnerable populations
  • Developed cost-saving strategies for hospitals, clinics, and health systems.
  • Prepared detailed reports outlining project progress and results.
  • Analyzed current healthcare processes to identify areas of improvement in efficiency and effectiveness.
  • Designed implementation plans for new technologies and procedures within the healthcare system.
  • Conducted research into industry trends, regulations, best practices, and patient care protocols.
  • Assessed medical staff performance against quality standards set by regulatory agencies.
  • Developed educational materials for physicians regarding changes in clinical practice guidelines or policies.
  • Facilitated collaboration between various stakeholders such as hospital leadership, clinicians, IT personnel, vendors.
  • Evaluated existing information technology infrastructure within the organization to ensure compliance with HIPAA regulations.

Senior Staff Nurse

Health Care Australia
Doomadgee, QLD
09.2023 - 11.2025
  • Rural and Remote Hospital in Northwest Queensland.
  • Indigenous community
  • Often sole RN at the hospital over night
  • Two Nurses during the day
  • Doctor at facility during the day. on call after hours. Telehealth available
  • Advocated for patients within the wider community
  • Advocated for improving healthcare services for the communities
  • Patient journey from birth to death, offering nursing care in a way that is culturally sensitive as directed by the community.

Paramedic and ED RN

Safety Direct Services
Kimberleys , WA
07.2023 - 01.2024
  • Senior Emergency Nurse, providing education to junior staff and travel nurses, Responding on Rural Hospital Ambulance to triple zero calls
  • Providing risk assessment and policy support for nursing tasks
  • Triaged and treated high-volume caseload in busy emergency room setting.
  • Responded quickly to codes and coordinated efficient and skilled care.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Provided Paramedicine and Nursing in a culturally appropriate way to the community as directed by the community.
  • Rural Hospital in the Kimberly Region - Halls Creek and Fitzroy Crossing
  • Indigenous community outreach work as a Paramedic
  • Coordinated with other healthcare providers to ensure continuity of care for patients.
  • Managed the deployment of personnel and resources during emergency situations.
  • Developed operational plans for responding to emergencies and implementing new services or initiatives.
  • Assisted in providing quality assurance reviews of EMS responses, documenting any deficiencies found.
  • Participated in strategic planning activities related to the delivery of pre-hospital services.
  • Ensured compliance with local, state, and federal regulations governing patient care practices.
  • Collaborated with other departments within the organization to improve service delivery processes.
  • Facilitated communication between EMS personnel and hospital staff regarding patient care issues.

Senior Emergency Nurse and ED Coordinator

Serco
Port Hedland, WA
01.2023 - 07.2023
  • Regional Hospital and regional catchment hospital for wider area - Port Headland
  • Coordinate the Emergency Department
  • Team leader for major resuscitation cases of medical and trauma within ED
  • Met Call team leader
  • Clinical support for Emergency Department
  • Provide education to staff and travel nurses
  • support PHC and urgent care education for staff
  • POCUS
  • Casting
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
  • Triaged and treated high-volume caseload in busy emergency room setting.
  • Trauma
  • Role modeled emergency department care that is culturally appropriate as determined by the community.
  • Integrated novel models of care to better support improving outcomes for indigenous people.

Trauma Nursing Core Course Instructor

Australian College of Emergency Nurses
New Zealand
01.2021 - 04.2023
  • Teach the TNCC to Emergency Nurses throughout New Zealand.

Paramedic

St John NZ
Palmerston North
01.2020 - 12.2022
  • Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
  • Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
  • Maintained proficiency in advanced life support skills through continuing education classes and workshops.
  • Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.

Extended Care Paramedic

Hasting Health Center
Hasting , Hawkes Bay, NZ
08.2022 - 12.2022
  • Nurse Practitioner Intern Practicum Placement
  • Urgent Care Clinic and Emergency Department Fast Track
  • Mentored hours
  • Extended Care Paramedic utilizing the advanced model of care seeing urgent and acute Primary Health Care Patients
  • Seeing all patients presenting to the urgent care clinic, utilizing advanced standing orders for administration and supply of medication, conducting diagnostic tests and ordering lab and radiology, and referring to specialists as needed.
  • Providing culturally safe care and improving outcomes for vulnerable populations

NZRC Core Advanced Instructor

Te Whatu Ora Counties Manuaku
Auckland , New Zealand
03.2021 - 12.2022
  • Teaching the NZRC Core Immediate, Core Advanced and Core Skills courses at New Zealand's largest Hospital.

Senior Emergency Nurse

Middlemore Hospital
Auckland , New Zealand
01.2020 - 01.2022
  • Resus, Truama, Triage, Adult and Peadiatric, acute assessment
  • Truama commitee member
  • Research assistant EDSANZ study

Clinical Nurse Educator

East Care Urgent Care Clinic
Botanay , Auckland, NZ
03.2021 - 12.2021
  • Clinical coach
  • Educator
  • Portfolio maintancence
  • Clinic Audit
  • Change management

Extended Care Paramedic

Matamata Medical Center
Matamata, New Zealand
01.2021 - 08.2021
  • Advanced Care Paramedic working within a Rural General Practice taking both booked non-acute and episodic acute patients.
  • Includes after-hours on-call.
  • Rest homes x 2
  • Palliative Care Unit
  • Dementia Suite
  • Birthing Unit
  • Nurse Practitioner Intern
  • Created a model of care for Paramedics working outside of ambulance services
  • Integrated and evaluated the model of care across the clinic

Medic / Lieutenant Nursing Officer

New Zealand Defence Force
New Zealand
11.2013 - 07.2019
  • Territorial Force Basic Training 2013
  • Officer Training 2016
  • Territorial Force Medic 2013 - 2015
  • Lieutenant Nursing Officer 2015 - 2019
  • Wellington Hospital Emergency Department, Nursing Entry to Practice program 2015
  • Trentham Camp Primary Health Care facility, utilizing the defense treatment protocols for common PHC conditions 2016. Sole medical support in camp during the earthquake shutdown
  • Palmerston North Hospital Emergency department Triage, Trauma and Resuscitation 2017
  • Linton Camp Training support squadron, running tactical medicine courses, supporting moulage and casualty simulation, creating casualty simulation cards for exercises
  • Waiouru Camp providing Emergency and Primary Healthcare in a remote and austere environment. Provided advanced care and stabilization platform to local ambulance services in a remote and austere environment, including airway obstruction, motor vehicle accidents and cardiac arrests
  • Officer in charge of a field hospital during a multination exercise, responding to emergency and PHC real time casualties and patients
  • Second in charge of the resuscitation section of the Role Two Hospital
  • Developing leadership in emergency, primary healthcare and military as well as developing my clinical experience and exposure to autonomous practice under an extensive set of defense medical and trauma protocols in rural and remote locations

Nursing Services Coordinator

Ruapehu Alpine Lifts
Mount Ruapehu , New Zealand
06.2018 - 10.2018
  • Whakapapa and Turoa Ski Fields
  • charge nurse for two Urgent Care Clinics
  • remote area medicine

Paramedic

Wellington Free Ambulance
Wellington, New Zealand
01.2007 - 07.2010
  • Volunteer 2007 - 2008
  • Achieving the National Certificate in Ambulance
  • Completing a 2-year internship to become a Paramedic
  • Frontline Metro Ambulance.

· Helicopter transfers as needed - in-service helicopter training.

· Developed strong rapport with other medical professionals to foster quality and efficient patient care.

· Demonstrated dedication to providing quality care through continued training and education.

· Assessed emergency situations and prioritized medical care for patients.

· Adhered to protocols and procedures to maintain the safety of patients and paramedic crew.

· Remained level-headed and proactive during emergency situations.

· Evaluated patients' medical status and monitored vital signs during transit.

· Monitored patients from scene to hospital transfer while conducting in-transit care.

· Documented care provided to patients into reports for submission to supervisor.

· Responded quickly to medical emergencies to promote best possible health outcomes.

· Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.

· Administered CPR and other life-saving techniques on patients in cardiac arrest.

· Treated patients suffering from heart attacks, strokes and motor vehicle accident injuries.

· Assessed scene on arrival to identify potential safety issues and hazards affecting first responders.

· Transported patients from accident scenes to hospitals in emergency vehicles.

Explained each step of treatment to conscious patients to reduce fear and invoke calm

Education

Clinical Master of Health - Nursing And Paramedicine

Victoria University of Wellington
Wellington
01-2023

Bachelor of Science - Paramedicine

Auckland University of Technology
Auckland
01-2020

Leadership Framework And Commissioning - Organizational Leadership (Lieutenant - Captain)

New Zealand Defence Force
01-2019

Bachelor of Science - Nursing

Massey University of Wellington
Wellington
01-2014

Certificate of Proficiency - Forensic Biology

Otago University
Otago
01-2013

National Certificate In Ambulance -

Wellington Free Ambulance
Wellington
01-2010

Medic Aboard A Ship And Person in Charge of Medical Aboard A Ship -

Freedom Yachting
Antibes, South Of France
01-2000

Post Graduate Certificate - Certificate in Adult And Tertiary Education

Open Polytechnic of NZ
Online

Certificate IV Training And Assessment - Adult And Continuing Education

Ram Training Services
Online

Skills

  • Strong leader
  • Skilled communicator
  • Extremely organized
  • Great collaborator
  • Dedicated to improving health outcomes
  • Committed to Indigenous health
  • Excellent leader through change management
  • Motivational leader with cultural change
  • Passionate about work to improve health outcomes and access to healthcare for vulnerable people and populations
  • Calm and collected crisis management both clinically and organizationally
  • Compassionate leader dedicated to staff wellness, well-being, physical and psychological safety
  • Excellent ability to apply strategic goals tactically across organizations
  • Extended Care and Critical Care Paramedicine
  • Rural Area and Emergency Nurse
  • Point of Care Ultrasound
  • Advanced Diagnostics and Treatments

Timeline

Chief Paramedic Officer

NT Health
01.2025 - Current

Acting CEO

Vanuatu Emergency Services Association
01.2024 - 01.2025

Senior Staff Nurse

Health Care Australia
09.2023 - 11.2025

Paramedic and ED RN

Safety Direct Services
07.2023 - 01.2024

Wilderness Paramedic

Ninety Five
04.2023 - Current

Senior Emergency Nurse and ED Coordinator

Serco
01.2023 - 07.2023

Extended Care Paramedic

Hasting Health Center
08.2022 - 12.2022

NZRC Core Advanced Instructor

Te Whatu Ora Counties Manuaku
03.2021 - 12.2022

Clinical Nurse Educator

East Care Urgent Care Clinic
03.2021 - 12.2021

Clinical Nurse Educator

ACEHub
01.2021 - Current

Trauma Nursing Core Course Instructor

Australian College of Emergency Nurses
01.2021 - 04.2023

Extended Care Paramedic

Matamata Medical Center
01.2021 - 08.2021

Paramedic

St John NZ
01.2020 - 12.2022

Senior Emergency Nurse

Middlemore Hospital
01.2020 - 01.2022

Healthcare Consultant

Ninety Five
07.2019 - Current

Nursing Services Coordinator

Ruapehu Alpine Lifts
06.2018 - 10.2018

Medic / Lieutenant Nursing Officer

New Zealand Defence Force
11.2013 - 07.2019

Paramedic

Wellington Free Ambulance
01.2007 - 07.2010

Clinical Master of Health - Nursing And Paramedicine

Victoria University of Wellington

Bachelor of Science - Paramedicine

Auckland University of Technology

Leadership Framework And Commissioning - Organizational Leadership (Lieutenant - Captain)

New Zealand Defence Force

Bachelor of Science - Nursing

Massey University of Wellington

Certificate of Proficiency - Forensic Biology

Otago University

National Certificate In Ambulance -

Wellington Free Ambulance

Medic Aboard A Ship And Person in Charge of Medical Aboard A Ship -

Freedom Yachting

Post Graduate Certificate - Certificate in Adult And Tertiary Education

Open Polytechnic of NZ

Certificate IV Training And Assessment - Adult And Continuing Education

Ram Training Services
Shell Piercy