Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHELLA WILLIAM

Summary

I was born in Indonesia and raised in Taiwan. After finishing my bachelor's degree, I decided to continue my studies in Australia. I've always had a strong interest in the hospitality and F&B industries. Hence, over the past three years, I've worked on both the front & back lines, serving customer, producing beverages (coffee, tea, wine, and cocktails), and assisting in the production of items when the kitchen is busy. Most people say I have a bubbly personality, I enjoy exploring and learning new skills. Coffee is one of my favourite things, and I hope to own my own coffee business someday. Therefore, I always look for new opportunities in the Hospitality and F&B industries.

Overview

3
3
years of professional experience

Work History

Food & Beverage Attendant

Novotel - Lane Restaurant
07.2023 - Current

I am well exposed with many range of hotel setting and have been trained to handle all aspects of food and beverage, including bar, restaurant, room service, and manage the food traffic from kitchen to bar/restaurant/rooms. I have also got a few good reviews in providing a great service to customer on our digital platforms.

All Rounder Barista

OLI & LEVI
02.2023 - Current

Oli & Levi is a fast-paced coffee shop in the Melbourne's CBD that caters primarily to offices, requiring us to make up to 5kg of coffee beans per day. Not only that I make coffee, I am also trained to operate the POS system (taking orders), prepare and make foods hence we can always cover each other's shifts If necessary.

Junior Barista

Bootsdarling
03.2022 - 10.2022

Bootsdarling is a busy takeaway and dine-in coffee shop in Sydney CBD. I am a all rounder junior barista who maintained and operated the espresso machines. I brewed and served coffee, tea and other drinks as well. When the kitchen is busy, I help to served the food and take orders.

All Rounder

Ayam Penyet Ria
01.2021 - 03.2022

My first job in Australia was at an Indonesian restaurant called Ayam Penyet Ria in Sydney. I started out at the front desk, where I mostly handled customers and took orders. I also trained new hires. Then I asked to be moved to the back of house and took care of the frying and soup sections of the kitchen.

Education

Diploma of Hospitality Management - Hospitality

Hilton Academy
Melbourne, VIC
02.2026

Bachelor of Communications - Digital Media Communication And Advertising

London School of Public Relations
11.2017

Diploma of Applied Foreign Languages - Applied Foreign Languages

National Taipei College of Business
Taiwan, Taipei
04.2013

Skills

  • Good team player
  • Fast-learner
  • Able to work under pressure
  • Adaptive and Creative
  • Friendly and Bubbly
  • POS System Operations
  • Excellent memory
  • Coffee Knowledge
  • Great communication skill
  • Speaks Bahasa, Mandarin, English fluently

Timeline

Food & Beverage Attendant

Novotel - Lane Restaurant
07.2023 - Current

All Rounder Barista

OLI & LEVI
02.2023 - Current

Junior Barista

Bootsdarling
03.2022 - 10.2022

All Rounder

Ayam Penyet Ria
01.2021 - 03.2022

Diploma of Hospitality Management - Hospitality

Hilton Academy

Bachelor of Communications - Digital Media Communication And Advertising

London School of Public Relations

Diploma of Applied Foreign Languages - Applied Foreign Languages

National Taipei College of Business
SHELLA WILLIAM