- Avid Reader
- Stand-up Paddleboarding (SUP)
- Walking
- Spending time with my beautiful dogs
- Adventure Travel
Shellee Crompton
Scarborough
Summary
Motivated Health Professional with over 15 years in industry committed to providing patients with exceptional and professional patient care. Positive infectious personality with excellent interpersonal and relationship building skills improving patient satisfaction and loyalty.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Head Dental Assistant / Front Desk Reception
Swell Dental
Clinical Dental Assistant
The University of Queensland School of Dentistry
Head Dental Nurse
Star Dental
Dental Assistant / Front Desk Reception
Dental Centre Peregian
- Proficient in dental programs for front office appointments and dental assisting - charting and patient notes
- Highly skilled and knowledgeable of principles and procedures relating to infection control, sterilisation and enforcing all infection control protocols
- Knowledge and computer skills to operate the front office routines and functions such as appointment management, phone and email duties and patient reminder system management
- Training of new staff and juniors
- Maintaining fee scheduling, lab fee tracking, stock ordering/control
- Laboratory work management – in house and external laboratories
- Liaise with other health professionals for referrals, reports and imaging
- Exceptional written and verbal skills
- Aid Clinicians in clinical treatment including correct usage of suction, passing instruments and materials, mixing techniques and knowledge of instruments and materials used for varying procedures
- Preparation of the treatment rooms for dental procedures including cleaning and sterilising rooms between each patient and sterilisation of contaminated instruments and equipment
- Coordinate patient visits and handle telephone enquiries, taking payments using HICAPS and eftpos
- Maintain strict confidentiality of information pertaining to patients
- Educates patients by giving oral hygiene, plaque control and post-operative instruction
Dental Assistant
John Street Dental / Australia Dental
10.2023 - Current
- Reception duties - greeting patients on arrival, scheduling appointments, answering phones and daily banking.
- Managing accounts using HICAPS and processing Medicare - CDBS and QLD Health government oral health scheme eligible patients.
- Provide clinical support to clinicians in the surgery including chair side assisting, retraction, evacuation, preparation of materials and medicaments
- Follow occupational health and safety policies and procedures to minimise any risk of injury or cross contamination and maintain a clean and safe work environment for all staff and patients in the workplace.
- Carefully setting up for dental procedures
- preparing patients for treatment in a professional and friendly manner
- Assisted in implant procedures and orthodontic procedures
- Training and mentoring of new staff and junior staff members
- Participating in team building exercises and upskilling
Education
Certificate - Xero Accounting Business program
The Career Academy
Certificate III & IV - Complete Personal Trainer
Australian Institute of Personal Trainers
02.2016
Dental Assisting Certificate III - undefined
Southbank Institute of Technology
07.2013
Business Administration Certificate III - undefined
Canberra Institute Technology (C.I.T)
07.2005
Skills
- Equipment maintenance skills
- Recent exposure assisting in implant procedures
- Experience in Exact, D4W and Practika dental programs
- First aid training
- X-ray processing
- Surgical setup
- Oral healthcare
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
Certification
- First Aid & CPR Certificate – current
- Hand hygiene certificate – current
Interests
Timeline
Dental Assistant
John Street Dental / Australia Dental
10.2023 - Current
Certificate III & IV - Complete Personal Trainer
Australian Institute of Personal Trainers
Dental Assisting Certificate III - undefined
Southbank Institute of Technology
Business Administration Certificate III - undefined
Canberra Institute Technology (C.I.T)
Head Dental Assistant / Front Desk Reception
Swell Dental
Clinical Dental Assistant
The University of Queensland School of Dentistry
Head Dental Nurse
Star Dental
Dental Assistant / Front Desk Reception
Dental Centre Peregian
Certificate - Xero Accounting Business program
The Career Academy
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