Shelley A Freeman
Hobart,Australia
Summary
I am an experienced case manager with a passion for working with individuals, families and communities.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administration Officer
The Salvation Army
01.2000
- Assistance and Care/Housing for the Aged Program
Lead Practitioner, Doorways to Parenting TAS & Caseworker- The Family Place
Salvation Army
03.2024 - 03.2025
- Casework, program support, supervisory practice, evidence-based parent education, advocacy, service liaison and collaborative practice, family group program delivery
Team Leader
Council on The Ageing
07.2023 - 11.2023
- Supported program implementation, Intake and systems, onboarding, supervision, community stakeholder liaison, contract management
Escaping Violence Case Manager
Uniting Care Victoria/Tasmania
02.2022 - 06.2023
- Pilot project assisting Tasmanians and Victorians experiencing Intimate partner violence
- Case Management, compliance, comprehensive assessment and case planning, service collaboration and administration
Team Leader, Supported Independent Living Program
Richmond Futures Tasmania
05.2019 - 01.2022
- Team leadership, support/care plan creation, trauma informed support, advocacy, line management and supervision, practice support, client and service liaison, training, service coordination, quality and compliance, assessment, reporting and case planning for older persons experiencing mental ill-health
Partners in Recovery Mental Health Support Facilitator and NDIS Psychosocial Transition Support officer
Relationships Australia and Colony 47 TAS
03.2015 - 03.2019
- Assessment and referral, facilitation, support and coordinated service delivery in partnership with people and services toward the preferred futures of individuals of all ages experiencing persistent and complex mental health issues
- Advocacy, support, administration and reporting duties
- NDIS Transition Support- for staff and mental health clinicians toward understanding and access of the NDIS for persons with psychosocial disability
- Lead of the Support Coordination team at Relationships Australia
- Clinical and community service liaison, leadership and case management
Coordinator- HIPPY Program
Colony 47
03.2015 - 03.2016
- The Hippy program supports families living in marginalized communities to engage in their child's pre-school learning at home to enable them to develop confidence as their child's first teacher prior to school entry
Various roles
Mission Australia Tasmania
03.2006 - 02.2015
- Team Leader/Program Manager- Integrated Family Support Program (IFSS) and Parents Staying Connected Programs
- Key roles: Lead, established, promoted and managed the highly successful Parents Staying Connected Family Support program and Managed the Integrated Family Support Program staff and program volunteers
- Senior Family Liaison Officer -Parents Staying Connected Program
- Key roles: Case Management, establishment and leadership of group family support and mentoring programs for families experiencing complex family and parenting issues
- Recruitment and training of group-based mentors, service liaison, assessment, and referral
- Personal Support Program -Case Manager
- Case Management with individuals of all ages experiencing multiple non vocational barriers to employment, including AOD use, mental ill health, physical health complexities and cognitive difficulties
- Bringing Up Great Kids -Program Facilitator
- Promotion, recruitment and facilitation of a six-week parenting program designed for disadvantaged families- Australian Childhood Foundation
Family Practitioner roles
Catholic Care Tasmania
01.2001 - 02.2006
- Family Camp Leader
- Coordinator Pregnancy and Motherhood program
- Coordinator Life-skills and Support and relationships Program
- Triple P Level 4 Group Facilitator
- Key outputs: Introduced, developed and delivered the Evidence Based Triple P Positive Parenting program to families
- Planned, coordinated and delivered weekly group program sessions/personal development to families experiencing complex issues
- Advocacy, parenting/family support and case management
Education
Diploma of Social and Community Work -
TAFE TASMANIA
Diploma of Leadership and Management -
Work And Training
Hobart, TASDiploma of Solution Oriented Counselling -
The Centre Of Effective Therapy
Hobart, TASMotivational Interviewing -
University of Tasmania
Hobart, TASGo Lead - Accredited Leadership Training -
Singleton Consulting
Hobart, TAS06.2017
Sociology A&B -
University of Tasmania
Hobart, TAS12.2002
Skills
- Effective Case Management
- Trauma informed/person-centered practice
- Process Improvement
- Program Development
- Teamwork
- Strength based practice
- Program Facilitation
- Team leadership and coordination
- Group Activities
- Community Liaison
Certification
- 2025, Team Management Systems Profile- Margerison-McCaan
- 2024, Academic Writing- Australian Institute of Professional Counsellors
- 2024, Positive Lifestyle Program- Facilitator Training
- 2024, Bringing up Great Kids- Parenting after Family Violence- facilitator training
- 2023, Trauma Informed Leadership- Tasmanian Leaders- Dr. Polly MGee
- 2023, MARAM family Violence practice framework training- Uniting Care Tas
- 2020, Trauma Informed Practice- Relationships Australia
- 2019, DISC Leadership Profile Training, Richmond Futures
- 2017, The PACE model- Supervisory Practice- Amovita International
- 2017, LIFESPAN - Integrated Suicide Prevention- Primary Health Tasmania
- 2017, Trauma and Trauma Informed Care - Anglicare Tasmania
- 2015, Bringing up Great Kids- Program Facilitator- Australian Childhood Foundation
- 2008, Registered Level 4 Group Triple P Positive Parenting Program Facilitator training
Secondary Location
Hobart, TAS, 7000
Timeline
Lead Practitioner, Doorways to Parenting TAS & Caseworker- The Family Place
Salvation Army
03.2024 - 03.2025
Team Leader
Council on The Ageing
07.2023 - 11.2023
Escaping Violence Case Manager
Uniting Care Victoria/Tasmania
02.2022 - 06.2023
Team Leader, Supported Independent Living Program
Richmond Futures Tasmania
05.2019 - 01.2022
Partners in Recovery Mental Health Support Facilitator and NDIS Psychosocial Transition Support officer
Relationships Australia and Colony 47 TAS
03.2015 - 03.2019
Coordinator- HIPPY Program
Colony 47
03.2015 - 03.2016
Various roles
Mission Australia Tasmania
03.2006 - 02.2015
Family Practitioner roles
Catholic Care Tasmania
01.2001 - 02.2006
Administration Officer
The Salvation Army
01.2000
Diploma of Leadership and Management -
Work And Training
Diploma of Solution Oriented Counselling -
The Centre Of Effective Therapy
Motivational Interviewing -
University of Tasmania
Go Lead - Accredited Leadership Training -
Singleton Consulting
Sociology A&B -
University of Tasmania
Diploma of Social and Community Work -
TAFE TASMANIA
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