Shelley Choi
Motivated and reliable professional with strong gardening and landscaping experience, excellent organisational skills, and a genuine passion for supporting others. Experienced in working collaboratively with diverse groups, multitasking in fast-paced environments, and maintaining high standards of safety and quality. Committed to promoting independence, confidence, and inclusion while helping people develop practical skills and achieve their goals.
Work History
Horticulturalist
13 Years- Provide technical expertise and mentoring to labouring staff, including apprentices
- Assist with supervising, coaching, and training new and existing staff
- Contribute to strategic planning of horticultural tasks with management, fostering a culture of proactive and forward-thinking work practices
- Collaborate with the Facilities & Assets Department to improve use of the Archibus System; created a dedicated Horticultural Register to manage team workload
- Conduct general grounds and garden maintenance, weed control, and chemical application using approved substances
- Undertake landscaping and horticultural projects across zoo grounds and exhibits
- Participate in bush regeneration and revegetation in and around Taronga premises
- Design and implement horticultural displays aligned with seasonal and thematic goals
- Promote and comply with WHS (Work Health and Safety) policies and environmental sustainability practices to support Taronga’s targets
- Work collaboratively as part of a high-performing team to achieve organisational and conservation goals
Team Leader / Leading Hand / Apprentice
2 Years 8 MonthsOver the course of three years at GoodManors, I progressed from Apprentice to Leading Hand, and ultimately to Team Leader, where I was responsible for managing my own Garden Maintenance team.
Team Leader - April 2012 – April 2013
- Managed weekly schedules for many residential and commercial properties
- Maintained strong communication with clients and company management
- Delivered high-standard residential garden care including pruning, deadheading, hedging, weeding, mowing, and edging.
Leading Hand - May 2011 – April 2012
- Supported the Team Leader in delivering garden maintenance services
- Provided guidance to junior staff and apprentices
Apprentice Horticulturalist - August 2012 – May 2011
- Gained foundational knowledge and practical experience in all aspects of residential garden maintenance
- Worked under the supervision of experienced horticulturalists and gradually took on more responsibility
Grounds person
7 Months- Maintained gardens in Centennial Park, Moore Park, Queens Park, Moore Park Golf Club, and Equestrian Centre
- Left to pursue an apprenticeship for better training
Accounts Assistant
5 Months- Assisted Accounts Manager
- Managed GFS accounts inbox and performed general administration duties
- Employed temporarily to focus on horticultural studies
Office Administrator / Personal Assistant
5 Months- Managed daily operations of the CEO and office administration
- Left to study horticulture full-time
Various Administrative Roles
5 Years 1 MonthOver a 5-year tenure at IAG, I progressed through several administrative and support positions, each building on strong organisational, communication, and system skills.
December 2007 – August 2008
Assistant to Head of Government and International Relations
September 2007 – December 2007
Team Assistant for the Corporate Legal Department
July 2005 – August 2007
Specialised Administration Assistant / Visualfiles System Administrator
September 2004 – June 2005
Legal Assistant for the Corporate Legal Department
July 2003 – September 2004
Administration Assistant at NRMA Insurance Limited (IAG)