Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Shelley Coyle

Willowmavin,VIC

Summary

Energetic and reliable food service assistant with high attention to detail and strong command of food preparation safety. Expertly supports patients/residents through high-volume shifts and caters to patient needs. Frequently commended for reliability and initiative. Hardworking employee with 28 years service experience, multitasking and time management abilities. Devoted to giving every patient a positive and memorable experience.

Overview

28
28
years of professional experience

Work History

Food Service Assistant

Northern Health
KILMORE, VIC
11.1996 - Current
  • Prepared sandwiches, specialty items and patient/residents orders to meet their requests.
  • Completed opening, closing and shift change tasks by following hospital guidelines.
  • Followed staff performance and service standards to deliver consistent and positive patient experiences.
  • Verified orders and bagged items for easy transport. ( meals on wheels)
  • Cleaned and sanitized work areas, equipment, utensils, dishes.
  • Sought out and implemented methods to improve food service and team performance.
  • Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
  • Enhanced food quality by monitoring patient/resident dietary needs, preparation and food handling.
  • Controlled portion sizes and garnishing to optimize cost controls.
  • Menu monitoring, prepared foods in full-service establishment.
  • Boosted patient/resident satisfaction by quickly addressing and resolving complaints with food or service.
  • Set up, restocked and cleaned dining areas.
  • Maintained professional demeanor during interactions with patient/residents and co-workers.
  • Performed variety of duties related to food service.
  • Received food orders from patients residents and their families and explained offerings.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Washed, peeled and seeded fruits and vegetables.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Acquired skills to support team and further accommodate patient needs.
  • Conflict resolution skills
  • Professionalism and confidentiality
  • Ability to work in stressful environments
  • Timely service of meals to patients and residents' room
  • Problem solving skills

Education

High School Diploma -

Pascoe Vale Girls High
Pascoe Vale, VIC
12-1986

Skills

  • Portioning
  • Order Preparation
  • Supply Restocking
  • Safe Food Handling
  • Ability to work in a Team
  • Great Listener
  • Problem solving skills
  • strong work ethic
  • good communication skills
  • great leadership skills

Affiliations

  • Rock n Roll / ballroom dancer and instructor
  • Wedding / funeral Celebrant
  • MC for weddings

References

  • Jen Gilham - Past Acting CEO for Northern Health / Kilmore Hospital 0410063343
  • Colin Clark - Infastructure and support director for Northern Health / Kilmore Hospital 0409437836
  • Robert Smith - Past Food Service Manager 0438821179

Timeline

Food Service Assistant

Northern Health
11.1996 - Current

High School Diploma -

Pascoe Vale Girls High

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Shelley Coyle