Shelley Elso
Belgrave Heights,Victoria
Summary
For the past several years I have been working within the Education and Trade sectors. I am now looking for a change to move towards the Racing Industry and Animal Welfare.
Currently I have 5 horses of my own and this has given me an extensive knowledge of horses behavior and needs.
Each horse I have found has different needs and I thoroughly enjoy bonding with each individual horse.
With my experience of my own horses I have gained the skills of...
- Daily feeding and watering
- Rugging
- Exercising
- Transporting
- Providing medication when required
- First Aid treatment
- Mucking our stables
- Saddling and maintaining tack
In the past, I have been trusted within my agistment and the local community, to care and feed for other's horses, whilst also caring for my own.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director
Krie Crushing and Mobile Screening
Melbourne, Victoria
01.2022 - Current
- Formed and sustained strategic relationships with clients.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Provided guidance on legal matters related to contracts or intellectual property rights.
- Managed budgeting and financial planning processes for the organization.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Negotiated agreements with external partners such as contractors or consultants.
- Identified opportunities for improvement in operational performance metrics.
- Collaborated with senior leadership to set long-term objectives for the company.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented and prepared comprehensive business plans to expand business.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Supported work-life balance to improve staff morale.
- Understood and followed oral and written directions.
Admin Manager
Belgrave South Primary School
Belgrave South, Victoria
01.2014 - 01.2022
- Evaluated and implemented new systems and procedures to maintain regulatory compliance.
- Reviewed contracts prior to signing them in order to protect the interests of the organization.
- Researched potential vendors to identify cost savings opportunities related to office supplies or services.
- Monitored office supplies to replenish needed inventory before depletion.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Directed and oversaw office personnel activities.
- Oversaw complex office support, managing records database, and organizing contracts.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
- Coordinated and conducted classes to teach procedures to new staff members.
- Collaborated with IT personnel on projects that would improve overall workflow processes.
- Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Coordinated with managers and departments to interview new personnel and recognize excellent performance.
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Interpreted company policies and procedures for employees at all levels of the organization.
- Monitored office inventory to maintain supply levels.
- Ensured compliance with applicable laws governing employee rights such as labor laws or OSHA regulations.
- Established work procedures or schedules to organize daily work of administrative staff.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
- Developed and implemented administrative procedures to maximize efficiency.
- Organized and maintained documents, files and records.
First Aid Officer
Belgrave South Primary School
Belgrave South, Victoria
01.2014 - 01.2022
- Communicated effectively with patients, family members, physicians and other healthcare providers in order to provide comprehensive patient care.
- Assessed the scene for potential hazards and took appropriate action to ensure safety of self and others.
- Evaluated illnesses or injuries to establish and prioritize medical procedures.
- Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
- Ensured compliance with all local laws related to first aid provisioning by staying abreast of any relevant changes or updates.
- Adhered strictly to infection control procedures when cleaning and sanitizing equipment used for first aid purposes.
- Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
- Assisted with triage activities at disaster sites by evaluating victims' conditions and determining priority of treatment needs.
- Participated in continuing education programs related to First Aid Care in order to stay current on best practices.
- Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
- Administered first aid treatment or life support in prehospital settings.
- Immobilized patients for transport using backboard or other spinal mobilization.
- Explained medical terminology in non-complex terms o patients.
- Reported infectious disease cases to appropriate medical authorities.
- Collaborated with medical personnel to quickly treat and transport patients.
- Recorded detailed notes about each patient's condition in the electronic health records system.
- Calmed patients by carefully explaining each step and remaining composed.
- Assessed scene upon arrival for possible hazards or dangerous situations.
- Provided emergency first aid to injured persons in accordance with accepted standards of care.
- Demonstrated empathy towards patients while remaining professional at all times during interactions.
- Maintained a clean, organized work area and restocked supplies when necessary.
- Bandaged wounds and determined necessity for stitches or sutures.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Managed inventory of medical equipment and medications by tracking expiration dates, ordering new items as needed.
- Responded quickly to emergency situations in an efficient manner while providing quality care to patients.
- Positioned patients in preparation for treatment and transport.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
Tintern
Ringwood East, VIC12-1995
Skills
- Charismatic Leader
- Fundraising Events
- Issues Resolution
- Verbal and Written Communication
- Organizational Development
- Creativity and Innovation
- Crisis Management
- People Management
- Company Guidelines
- Legal and Regulatory Compliance
- Financial Management
- Business Administration
- Facilities Maintenance
- Meal Preparation
- Weight Charting
- Medication Administration
- Disease Prevention
- Customer Service
- Treatment Administration
- Equipment Disinfection
- Animal Examinations
- Attention to Detail
- Animal Grooming
- Medication Documentation
- Tick Removal
- Critical Thinking
- Problem-Solving
- Injury and Illness Treatment
- Food Supplement Preparation
- Microsoft Office
- Dependable and Responsible
- Feeding and Watering
- Injury Evaluation
- Supply Unloading and Storage
- Animal Care
- Human and Animal Safety
- Animal Observations
- Housekeeping Duties
- Honest and Dependable
Affiliations
- Exercising my horses both on and off property.
- Training my 2 younger horses
- Basketball coach
- Business director
Certification
- Drivers License
- I can tow a horse float or trailer
- I can operate machinery such as Bobcat or small excavator
Timeline
Director
Krie Crushing and Mobile Screening
01.2022 - Current
Admin Manager
Belgrave South Primary School
01.2014 - 01.2022
First Aid Officer
Belgrave South Primary School
01.2014 - 01.2022
High School Diploma -
Tintern
- Drivers License
- I can tow a horse float or trailer
- I can operate machinery such as Bobcat or small excavator
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