Shelley Hargreaves
3 Verdon Street Inglewood,VIC
Summary
Versatile and results-driven professional with a proven track record at Champions IGA Inglewood, excelling in customer service and inventory management. Expert in reducing food waste and enhancing team efficiency through effective supervision and training. Demonstrated ability to foster cross-functional collaboration and ensure compliance with health and safety standards.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Deli Manager
Champions IGA Inglewood
05.2022 - Current
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
Integration Aide
Inglewood Primary School
04.2018 - 05.2022
- Facilitated communication between students, teachers, and parents to ensure a consistent approach to addressing individual needs.
- Increased student participation through the implementation of visual aids and hands-on activities.
- Supported students in achieving academic goals by providing targeted assistance during classwork and assessments.
- Developed strong rapport with students, fostering trust and open communication for optimal learning outcomes.
- Encouraged self-advocacy among students by teaching them effective strategies for communicating their needs and preferences.
- Enhanced student integration by providing one-on-one support and modifying learning materials.
- Contributed to a safe, supportive learning environment by effectively managing challenging behaviors through proactive intervention strategies.
Executive Real Estate Agents Representati
Cassidy's First National Real Estate
07.2017 - 04.2018
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
Family Daycare Provider
Mt Alexander Family Day Care
09.2012 - 04.2014
- Fostered emotional growth by addressing individual needs with empathy, patience, and understanding.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Offered top-notch care to 4+ children at once, ranging in age from 6 months to 12 years.
- Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate.
- Applied positive behaviour management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behaviour through developmentally appropriate discipline.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Integration Aide
Castlemaine North Primary School
03.2010 - 08.2012
- Facilitated communication between students, teachers, and parents to ensure a consistent approach to addressing individual needs.
- Increased student participation through the implementation of visual aids and hands-on activities.
- Supported students in achieving academic goals by providing targeted assistance during classwork and assessments.
- Developed strong rapport with students, fostering trust and open communication for optimal learning outcomes.
- Assisted teachers in creating inclusive classroom environments for diverse learners.
- Contributed to a safe, supportive learning environment by effectively managing challenging behaviors through proactive intervention strategies.
- Participated in professional development opportunities to stay current on best practices in inclusive education and classroom management techniques.
- Partnered with special education professionals to identify appropriate resources and interventions for struggling students.
- Provided ongoing feedback to teachers regarding student performance, facilitating data-driven instruction tailored to individual needs.
Education
Food Saftey Supervisor
Australian Institute of Food Saftey
Online01-2021
Real Estate Agents Rep
Swinburne University
Melbourne, VIC01-2014
Cert 3 in Childrens Services
Practical Outcomes
Online01-2012
No Degree -
Castlemaine Secondary College
Castlemaine, VIC01-2003
Skills
- Customer Service
- Employee Supervision
- Task Delegation
- Inventory Management
- Team direction
- Ordering Supplies
- Sales Promotion
- Cost controls
- Product Rotation
- Sanitation Standards
- Staff Training
- Food Safety Compliance
Certification
Qualified Hospital grade Food Safety supervisor
Cert 3 in Children's services
Qualified Real Estate Agent Representative
Timeline
Deli Manager
Champions IGA Inglewood
05.2022 - Current
Integration Aide
Inglewood Primary School
04.2018 - 05.2022
Executive Real Estate Agents Representati
Cassidy's First National Real Estate
07.2017 - 04.2018
Family Daycare Provider
Mt Alexander Family Day Care
09.2012 - 04.2014
Integration Aide
Castlemaine North Primary School
03.2010 - 08.2012
Qualified Hospital grade Food Safety supervisor
Cert 3 in Children's services
Qualified Real Estate Agent Representative
Food Saftey Supervisor
Australian Institute of Food Saftey
Real Estate Agents Rep
Swinburne University
Cert 3 in Childrens Services
Practical Outcomes
No Degree -
Castlemaine Secondary College
Similar Profiles
Cloe KilcullenCloe Kilcullen
Cashier at Champions IGACashier at Champions IGA
Lachlan NashLachlan Nash
Retail Assistant at Champions IGARetail Assistant at Champions IGA
Chase LeaChase Lea
Assistant Superintendent at Inglewood Golf ClubAssistant Superintendent at Inglewood Golf Club