Shelley Hibbert
Urangan,Australia
Summary
Healthcare professional with 18 years of experience in primary caregiving, focusing on aged care and disability support. Proficient in time management, wound care, and team leadership, dedicated to improving patient outcomes through effective communication. Currently pursuing a Certificate VI in leadership and management to transition into an administrative role while maintaining a commitment to patient well-being. Experienced Administrator with a track record of successful team management and operational efficiency.
Overview
19
19
years of professional experience
Work History
Administration Officer
people care services
Hervey Bay, Qld
10.2024 - Current
- Streamlined office operations to ensure compliance with company policies.
- Maintained accurate records and organized files for optimal accessibility.
- Provided administrative support for meetings, including efficient scheduling of appointments.
- Managed office filing systems to guarantee accurate storage and easy retrieval of documents.
- Updated databases with customer contact information and changes to existing accounts.
- Supported senior management with diary management, travel arrangements, and document preparation.
- Coordinated staff schedules using advanced roster management software.
- Resolved scheduling conflicts while ensuring adherence to labor regulations.
Personal Care Worker
Shelley Hibbert
Urangan, Australia
08.2021 - Current
- Coordinate with RNs to administer medications
- Lead daily care routines and manage care plans
- Document patient care activities and shifts
- Advocate for clients' needs and preferences
Clinical Experience
12.2020 - Current
- Lead comprehensive care delivery for elderly clients, coordinating medication administration with RNs while managing team schedules and maintaining detailed care documentation.
- Orchestrate person-centred care through effective client advocacy, specialised dementia support, and implementation of pressure area prevention protocols.
- Direct diverse care teams across multiple shifts, ensuring seamless care delivery through expert manual handling techniques and comprehensive feeding assistance.
- Develop and update individualised care plans while supervising team operations, fostering a supportive environment that prioritises client dignity and wellbeing.
- Streamline care delivery processes through strategic roster management, ensuring optimal staff allocation while maintaining high standards of client care documentation.
Primary Care Giver
10.2006 - Current
- Worked with RN to provide medications
- Provided daily cares
- Wound dressings
- Team work
- Vital signs/ BGL’s
- Collaborate with registered nurses to deliver comprehensive patient care, including medication administration, vital sign monitoring, and wound management
- Execute precise daily care procedures while maintaining accurate medical records and coordinating with healthcare team for optimal patient outcomes
- Partner with healthcare teams to implement comprehensive patient care protocols, focusing on medication administration and wound management excellence
- Worked with multidisciplinary teams within the health care system
- Dispute resolutions
- Worked with service animals
- Communication skills
- Team work
- Vital signs/ BGL’s
- Lead multidisciplinary healthcare teams to deliver comprehensive patient care, implementing effective dispute resolution strategies while maintaining detailed medical records
- Monitor and record vital signs and blood glucose levels with precision, while coordinating with service animals to enhance patient support and comfort
- Rostering
- On call
- Care plans
- Compliance checks for NDIS
- Microsoft word, one drive, excel (minimal)
- Coordination between providers
- Ordering supplies
- Uploading documentation
Education
Leadership And Management
TAFE Queensland
QLD08-2026
Bachelor of Nursing Science -
University of the Sunshine Coast
Skills
- Gastrostomy Feeding
- Manual Handling
- Wound Care
- Medication Administration
- Vital Signs
- Care Plans
- Microsoft Word
- Time Management
- Team Leading
- NDIS
- Communication
- Documentation
- Roster Management
- Patient Advocacy
- Pressure Ulcer Prevention
- Healthcare Coordination
- Interdisciplinary Collaboration
- Individualised Care
- Dementia Care
- Team Building
- Conflict Resolution
- Quality Assurance
- Regulatory compliance
- Client advocacy
- Care plan management
- Effective communication
- Record keeping
- Administrative support
- Scheduling expertise
- Office management
References
- Shania Dakin, 0401557008
- Anita Kliendienst, 0402682474
Personal Information
Date of Birth: 12/07/77
Timeline
Administration Officer
people care services
10.2024 - Current
Personal Care Worker
Shelley Hibbert
08.2021 - Current
Clinical Experience
12.2020 - Current
Primary Care Giver
10.2006 - Current
Leadership And Management
TAFE Queensland
Bachelor of Nursing Science -
University of the Sunshine Coast
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