Shelley Houlden
Perth,WA
Summary
Dynamic hairstylist with a proven track record at Mister Snips, recognized for exceptional client consultations and relationship building. Expert in diverse hair styling techniques, including curly hair specialization. Committed to enhancing client satisfaction through personalized services and a strong leadership approach, fostering a positive salon environment.
I have hairdressing for 39yrs and had 3 salons 1 cutting bar and home based salons.
im passionate about the industy.
Overview
39
39
years of professional experience
Work History
Hairstylist
Mister Snips
03.2021 - 06.2025
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Hairstylist
Self-employeed
02.2017 - 02.2021
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Hairstylist
Family Cutz
04.2013 - 11.2016
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Restaurant Manager
Cobar Town and Country
09.2011 - 07.2013
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Stock Filler
IGA Supermarket
08.2010 - 08.2011
- Assisted in training new employees on proper stocking procedures, increasing overall team productivity.
- Maintained updated knowledge of product offerings to provide accurate information to customers upon request.
- Ensured timely product availability for customers with efficient shelf stocking and rotation.
- Collaborated with team members to complete restocking tasks quickly, improving store presentation and efficiency.
Skills
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Relationship building and management
- Men and women haircuts
- Strong leader
- Curly hair specialist
Timeline
Hairstylist
Mister Snips
03.2021 - 06.2025
Hairstylist
Self-employeed
02.2017 - 02.2021
Hairstylist
Family Cutz
04.2013 - 11.2016
Restaurant Manager
Cobar Town and Country
09.2011 - 07.2013
Stock Filler
IGA Supermarket
08.2010 - 08.2011
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