Shelley Laing
Townsville,QLD
Summary
Child Safety Officer with background in child protection and welfare. Brings expertise in assessing child safety concerns, developing appropriate intervention plans, and coordinating with social services agencies. Strengths include strong interpersonal skills, critical thinking abilities, and thorough knowledge of community supports in relation to trauma-focused behavior and child development. Achievements reflect positive impact on children's lives through proactive advocacy and preventive measures.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Child Safety Officer - Ongoing Intervention
Department of Child Safety, Seniors and Disability Services
Mount Isa, QLD
05.2024 - Current
- Provide statutory child protection services to children and families.
- Undertaking the roles of an authorized officer under the Child Protection Act, 1999.
- Delivering services in accordance with legislation, policy, and practice guidelines within a strength-based, safety-oriented framework for practice.
- Working jointly with approved carers, the community, government, and non-government service providers to meet the needs of children and families who encounter the child protection system.
- Working jointly with TLs, CSOs, CSSOs, and CPAs on complex and sensitive cases. Working to ensure the safety, belonging, and wellbeing of all children and young people in the child protection process.
- Delivering statutory child protection services, including assessment, intervention, case work, and case management.
- Mentoring and supporting newly appointed and less experienced CSOs and CSSOs to develop their skills and knowledge.
- Travel to remote communities to address child protection concerns.
- Prepare and maintain quality case records and carers' assessment documents in accordance with departmental case management requirements.
- support and guides families to safely care for their children, to ensure meaningful family participation in child protection guided by a strengths-based and safety oriented practice framework
- undertake collaborative assessment, case planning and safety planning
- deliver best outcomes for children and families by partnering with peak bodies, service providers and communities
Senior Child Safety Support Officer - Finding Kin
Department of Child Safety, Seniors and Disability Services
Mount Isa, QLD
10.2023 - 05.2024
- Respond to carer inquiries and maintain accurate records of all inquiries and the progress towards becoming an authorized carer.
- Undertake and complete initial, general, kinship, and occasionally re-approval assessments of carers and document lodgment with the Department.
- Promote the safety, welfare, and well-being of the children and young people, and ensure that these are paramount considerations in all decision-making and practices.
- Care administration database and meet carer data and reporting requirements.
- Provide advice and support to carers as they progress through the approval process, including a seamless transition and handover to the caseworker.
- Lead and undertake initial household safety studies, and other documentation as required.
- Build and maintain strong relationships and positive partnerships within the wider community.
Child Safety Officer - Investigations
Department of Child Safety, Seniors and Disability Services
Mount Isa, QLD
10.2022 - 10.2023
Child Safety Officer - Ongoing Intervention
Department of Child Safety, Seniors and Disability Services
Mount Isa, QLD
04.2017 - 10.2022
Education
Bachelor of Arts - Majoring In Psychology
JAMES COOK UNIVERSITY
TOWNSVILLE01-2016
Skills
- Report Writing
- Computer Skills
- Microsoft
- Share Point
- Relationship Building
- Records Management
- Document Control
Certification
- Current Working With Children - Blue Card Exp: 20 April 2027
- Current Open C Class Drivers License
Accomplishments
- Safe And Together Training - DV Informed Practices
References
Christine Blair
Team Leader, Mount Isa Child Safety Service Centre
Department of Child Safety, Seniors and Disability Services
Phone: 4437 4300
Email: christine.blair@dcssds.qld.gov.au
Jennifer Jensen, Manager, Mount Isa Child Safety Service Centre
Department of Child Safety, Seniors and Disability Services
Phone: 4437 4300
Email: jennifer.jensen@dcssds.qld.gov.au
Timeline
Child Safety Officer - Ongoing Intervention
Department of Child Safety, Seniors and Disability Services
05.2024 - Current
Senior Child Safety Support Officer - Finding Kin
Department of Child Safety, Seniors and Disability Services
10.2023 - 05.2024
Child Safety Officer - Investigations
Department of Child Safety, Seniors and Disability Services
10.2022 - 10.2023
Child Safety Officer - Ongoing Intervention
Department of Child Safety, Seniors and Disability Services
04.2017 - 10.2022
Bachelor of Arts - Majoring In Psychology
JAMES COOK UNIVERSITY
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