Shelley Marcon

• Managed inventory and reduced waste, resulting in cost savings for the bakery.
• Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
• Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
• Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
• Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
• Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
• Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
• Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
• Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
• Monitored market trends closely to stay ahead of industry shifts by adjusting product offerings accordingly.
• Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.

I have been a bakery manager or 2IC position at a variety of stores in the northern suburbs.

I have worked at Parafield Gardens, Elizabeth Park, Eyre, Gawler.