Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelley Marshall

Summary

I have raised 4 children and I am supporting my son and daughter in law to raise my grand child.

I pride myself of being puntual, courteous, and very reliable.

When working with Estia Health I undertook all the training regarding health and safety, chemicals, using commercial equipment.

When volunteering at Bendigo Health I organised and maintained files required for new patients.


Overview

14
14
years of professional experience

Work History

Housekeeper

Estia Health
03.2021 - 02.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Polished fixtures to achieve professional shine and appearance.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Dusted picture frames and wall hangings with cloth.

Volunteer

Bendigo Health
01.2010 - 03.2020
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Tutored at various competency levels to help people with reading, math and writing skills.
  • Tracked service activities and outcomes against outlined plans and goals.
  • Facilitated communication between volunteers and staff members through regular updates via newsletters or social media platforms.
  • Used strong interpersonal communication skills to convey information to others.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.

Education

- Learning To Read, Write And Cookery Classes.

Community Education Bendigo
Bendigo, VIC
05.1996

No Degree - General Education To Year 9

Eaglehawk Secondary College
Eaglehawk
02.1995

Skills

  • Folding clean laundry
  • Window Cleaning
  • Work Planning and Organization
  • Quality Control
  • Dusting furniture
  • Ceiling fan cleaning
  • Bed making proficiency
  • Teamwork
  • Supply Stocking
  • Resident support
  • Window Blind Dusting
  • Window Washing
  • Trash Collection and Disposal
  • Housekeeping
  • Vacuuming
  • Floor Vacuuming
  • Mopping and sweeping
  • Infection Control
  • Sweeping and Mopping
  • Residential Cleaning

Timeline

Housekeeper

Estia Health
03.2021 - 02.2024

Volunteer

Bendigo Health
01.2010 - 03.2020

- Learning To Read, Write And Cookery Classes.

Community Education Bendigo

No Degree - General Education To Year 9

Eaglehawk Secondary College
Shelley Marshall