Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
References
Timeline
Generic

Shelley Randall

Laidley,QLD

Summary

Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. great working effectively unsupervised and quickly mastering new skills.

Enthusiastic with experience in customer service, can communicate well and eager to learn new processes to support overall organizational success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Front End Assistant

Pass it on op shop
Laidley, Qld
05.2024 - Current
  • Maintained accurate records of all transactions, including donations and purchases.
  • Assisted customers in selecting appropriate products and services based on their needs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Operated register, handled cash and processed credit card transactions.
  • Greeted and assisted customers to foster positive experiences.

Volunteer

Laidley State School
Laidley, Qld
01.2022 - Current
  • Contributed to the success of various student stalls like Mothers Day and Fathers Day, along with participating in engaging in-class reading opportunities.

Personal Care Nursing Assistant

Regis
Gatton, Qld
01.2009 - 07.2013
  • Transported patients to treatment units, using wheelchair or stretcher.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Administered medications as directed by registered nurse or physician.
  • Participated in educational programs related to nursing assistant skills development.
  • Reported changes in patient condition to registered nurse or physician.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Distributed drinking water and nourishment to residents.
  • Used mobility devices to transport patients.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

Laundry Attendant

Regis
Gatton, Qld
01.2010 - 12.2011
  • Kept work area neat, clean and organized at all times.
  • Folded dried articles neatly.
  • Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
  • Sorted and distributed clean linens, towels, and other items to designated areas.
  • Followed safety regulations while operating machinery.
  • Cleaned the laundry room and equipment regularly according to safety standards.
  • Performed routine maintenance tasks on washers, dryers and other related equipment.
  • Removed lint from dryer screens after each load.
  • Maintained records of all laundry services provided in logbooks.
  • Stocked shelves with freshly laundered items in an orderly fashion.
  • Operated washing machines, dryers, extractors, and other laundry equipment.
  • Received and marked articles for laundry, identifying code numbers or names, using hand or machine markers.

Kitchen Hand

Regis
Gatton, Qld
01.2009 - 06.2010
  • Maintained a neat work station throughout shift hours.
  • Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
  • Operated dishwashers to sanitize dishes and silverware.
  • Cleaned dishes, pots, pans and utensils.
  • Restocked condiments on tables throughout restaurant dining room.
  • Organized storage areas for efficient access to items when needed.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Served food during catered events or banquets as requested by supervisors or chefs.
  • Sanitized surfaces with approved cleaning solutions after each task was completed.
  • Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
  • Kept records of food waste to track usage levels.
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Operated industrial mixers and other food processing machinery to support kitchen operations.
  • Followed recipes and customer requests to prepare meals.
  • Participated in kitchen staff meetings to discuss performance improvements and kitchen strategies.
  • Operated kitchen equipment safely, including dishwashers, blenders, and food processors.

Delicatessen Assistant

Supa IGA
Gatton, Qld
01.2007 - 01.2009
  • Adhered to all health codes related to food storage, preparation and presentation.
  • Monitored expiration dates of products to ensure quality control standards were met.
  • Greeted customers, answered questions and provided information on products.
  • Prepared sandwiches, salads, wraps and other food items according to customer requests.
  • Maintained inventory of deli products such as meats, cheeses and condiments.
  • Ensured that all areas of the store were clean and organized at all times.
  • Restocked shelves when needed to maintain appropriate product levels throughout the day.
  • Performed daily opening and closing duties including setting up displays and cleaning counters.
  • Assisted with unloading deliveries from vendors and stocking shelves accordingly.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.

Check Out Assistant

Big orange
Crowley Vale, Qld
01.2005 - 01.2006
  • Processed cash and credit card payments accurately and efficiently.
  • Replenished stock shelves when necessary.
  • Ensured that all safety procedures were followed at all times.
  • Operated tills efficiently during busy periods.
  • Assisted customers with their purchases, including scanning items, bagging them and taking payments.
  • Checked expiry dates of products and removed out-of-date items from shelves.
  • Loaded, unloaded, sorted and stocked merchandise in designated areas efficiently.
  • Cleaned work area on a daily basis to ensure safe working conditions.

Education

Some College (No Degree) - Animal Health And Welfare

Online Learning
Melbourne, VIC

Cert 3 - Aged Care Nursing

Careers Austraila
Fortitude Valley, QLD
10-2012

High School Diploma -

Lockyer District State High School
Gatton, QLD
12-2009

Skills

  • Reliability and punctuality
  • Store Cleaning
  • Professional Appearance
  • Goal-Driven
  • Team Cooperation
  • Self Motivation
  • Quality Assurance

Affiliations

  • score keeping for the local basketball club when needed
  • my children and i participate in social sports in the local community which we love touch footy basketball and yoga

Certification

  • cpr
  • first aid
  • infant first aid
  • police check
  • manual handling
  • chemical safety

Accomplishments

volunteered for local councilor, campaigned for three weeks advertising promoting conversing in local community.

References

References available upon request.

Timeline

Front End Assistant

Pass it on op shop
05.2024 - Current

Volunteer

Laidley State School
01.2022 - Current

Laundry Attendant

Regis
01.2010 - 12.2011

Personal Care Nursing Assistant

Regis
01.2009 - 07.2013

Kitchen Hand

Regis
01.2009 - 06.2010

Delicatessen Assistant

Supa IGA
01.2007 - 01.2009

Check Out Assistant

Big orange
01.2005 - 01.2006

Some College (No Degree) - Animal Health And Welfare

Online Learning

Cert 3 - Aged Care Nursing

Careers Austraila

High School Diploma -

Lockyer District State High School

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Shelley Randall