Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Shelley Talbot

Woodwark

Summary

Proven Administration Manager with a track record of enhancing operational efficiency at Flying Fish Carpentry & Joinery. Excelled in developing effective filing systems and managing budgets, showcasing exceptional organizational and financial oversight skills. Demonstrated leadership by supervising hiring processes and fostering a culture of mutual respect, underpinning a commitment to staff development and customer service excellence.

Overview

14
14
years of professional experience

Work History

Administration Manager

Flying Fish Carpentry & Joinery
12.2023 - Current
  • Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
  • Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
  • Learned and applied preferred systems for scheduling, purchasing, and problem-solving.
  • Supervised hiring processes and vendor relationships to maintain smooth operations for company.
  • Ensured compliance with relevant laws regulations by developing robust policies procedures governing administrative operations within the company.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Completed bi-weekly payroll for 3 employees.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Office Manager

Aussie Appliance Repairs PTY LTD
01.2014 - 12.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Boat DeckHand and Care Taker

Leanda Lei Lord Howe Island
12.2010 - 11.2013
  • Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
  • Assisted in training new employees, sharing knowledge of best practices and company procedures.
  • Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
  • Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
  • Fostered a positive working environment by consistently demonstrating professionalism, respect, and collaboration with team members.
  • Showcased exceptional problem-solving skills when faced with unexpected challenges during production runs, ultimately minimizing downtime and keeping projects on track.
  • Maintained clean, orderly work environment free of hazards.
  • Demonstrated adaptability by swiftly learning new procedures or technologies introduced into daily routines on board the vessel.
  • Collaborated with supervisor to keep detailed inventory records and replenish supplies.
  • Maintained accurate logs of activities on board the vessel, enabling streamlined record-keeping and reporting processes.
  • Developed garden area for residents, enhancing their outdoor enjoyment and activity options.
  • Trained new staff members, ensuring high standard of care across team.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Education

Woolooware High School
Woolooware

Beauty Therapist Diploma -

Madame Korner Academy
Pyrmont

GPH Certificate - Deckhand

All Hands On Deck Maritime Training
Newcastle, NSW
07-2012

Skills

  • Documentation and reporting
  • Staff training and development
  • Office management
  • Filing systems
  • Employee management
  • Calendar management
  • Team building and motivation
  • Meeting coordination
  • Organization and multitasking
  • Office administration
  • Administrative support
  • Internal communication
  • Business administration
  • Customer service management
  • Scheduling
  • Scheduling and calendar management
  • Workflow planning
  • Payroll control
  • Project management
  • Vendor negotiations
  • Corrective action implementation
  • Account reconciliation
  • Research
  • Administrative management
  • Attention to detail
  • Time management
  • Administrative background
  • Vendor relationships

Interests

  • Fishing and Game Fishing
  • Stand-up Paddleboarding (SUP)
  • Outdoor Recreation
  • Cooking
  • Gardening
  • Volunteering at local animal shelters and rescue organizations
  • I participate in a variety of outdoor recreational activities
  • Animal Care
  • Growing herbs, vegetables, or fruits in home gardens
  • Camping
  • Embracing outdoor adventures such as Fishing and exploring the great barrier reef
  • Animal Welfare Advocacy
  • Kayaking
  • I enjoy cooking for friends and family gatherings
  • Swimming
  • Adventure Travel
  • Road Trips
  • Boating
  • Snorkeling
  • Anything related to the ocean or fresh water creeks/water holes

Timeline

Administration Manager

Flying Fish Carpentry & Joinery
12.2023 - Current

Office Manager

Aussie Appliance Repairs PTY LTD
01.2014 - 12.2023

Boat DeckHand and Care Taker

Leanda Lei Lord Howe Island
12.2010 - 11.2013

Woolooware High School

Beauty Therapist Diploma -

Madame Korner Academy

GPH Certificate - Deckhand

All Hands On Deck Maritime Training
Shelley Talbot