Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelley Woodward

East Gosford

Summary

Experienced in new business development and account management across various industries such as hospitality, FMCG industries, interior decorating, and real estate leasing consulting. Proficient in front office and administrative duties. Dedicated to driving impactful results as a customer service and sales professional. Proven ability to build strong client relationships, efficiently resolve issues, and adapt to changing needs. Excellent communication, problem-solving, and teamwork skills ensure reliable collaboration and goal achievement.

Overview

19
19
years of professional experience

Work History

Sales & Administration

Andersen's Flooring
10.2023 - Current
  • Responsibilities:
  • Work solely in store promoting all flooring products & window treatments with technical and decorative advice to customers, both face to face, and email/telephone.
  • Gaining in home quotes & measures appointments for the Proprietor
  • Organizing Installers
  • Ordering products, inventory, invoicing, Accounts receivable using Net Suite/Oracle system.
  • Close of sale

Sales Representative

Mawad Primo Fine Foods
03.2023 - 08.2023
  • Responsibilities:
  • Assigned a 3 month fixed term contract.
  • To concentrate solely on New Business Development
  • Setting appointments
  • On road & cold calling

Front Desk/Administration

EastCoast Getaways
03.2022 - 02.2023
  • Responsibilities:
  • 30-50 telephone sales/inquiries of Holiday accommodation within a broad range of Accommodation styles daily.
  • Problem solutions & resolve, After hours check in procedure
  • HomHero system
  • Emails & Online bookings
  • Organising maintenance issues
  • Communicating with Owners & Trades people and guest support services.

Leasing Consultant

Ray White Umina Beach
11.2019 - 04.2020
  • Responsibilities:
  • Until Co-Vid
  • Using REST Management system and My Desktop marketing
  • Ordering and Removal of signage & Live advertising on the relevant channels.
  • Processing of applications
  • Submissions to the RBO, Tenancy agreement preparation & signing, in in-going inspections.
  • Open and private inspections for up to 19 opens on a Saturday
  • Converse with Owners regarding applications and attendances
  • Responding to all rentals email inquiries

Marketing & Administration

Coastal OHS Service
01.2018 - 07.2018
  • Responsibilities:
  • 6 month assignment
  • Cold calling a newly created local Government database
  • Providing assistance to administration on a part time basis short term.

Sales & Decorating Consultant

McElwaines Blinds Curtains & Shutters
09.2017 - 01.2018
  • Responsibilities:
  • Commercial and domestic in home consultations for Window Treatments also in-store advice.
  • Quotations required to close of sale
  • Personal gross sales over $80K within 4 months in a team of 2
  • Business foreclosed

Sales Executive

Inspired Food Solutions (Formerly IPF Foods)
01.2006 - 01.2017
  • Responsibilities:
  • Initiate a Territory independently for Central Coast/Hunter/Newcastle regions on a part time basis.
  • Providing service of freshly prepared food to Executive Chefs, F&B Managers of 5 star hotels, reputable Clubs, Sporting venues, Retail groups, Convenience grab & go retail groups
  • Source new customers and support account management
  • Business was sold and new Directors change of market.

Guest Services Officer

The Clan Lakeside Lodge
01.2009 - 01.2016

Responsibilities

  • Permanent part time front desk position working autonomously
  • Ensuring response to all guest in-house & online requests
  • Assist Conference Manager when required

Attend to all front office procedures and security of a 32 room waterfront property on my weekly evening shift.

Front Office Manager/Wedding & Conference Sales

Bells @ Killcare
01.2007 - 01.2008
  • Responsibilities:
  • Employment initiated from commencement of renovations and expansion of a 5 star boutique property situated on a beautiful acreage
  • Establish all front office procedures and operations
  • Update charts reservation system portals packages
  • Attend to all telephone, internet sales and accommodation inquiries for exclusive weekend Property events, from initiation to close of event.
  • Address all conference, exclusive wedding quotes and events to closure
  • Process accounts payable and receivable, payroll, credit card, wedding quotes and reconciliation
  • Communicate with housekeeping and maintenance departments
  • Attend weekend events and ensure all running smoothly

Education

RETS Certificate of Registration - Real Estate Class 2 License

Real Estate NSW
On Line
02.2018

High School Diploma -

Maroubra Bay High
Maroubra Beach
12.1977

Skills

  • Windows/Outlook
  • Net Suite/Oracle System
  • Satin Software
  • LTI Libica Front Office System
  • Charts/Innkeeper
  • Sybiz Payroll System
  • Maxial Front Office System
  • Ingenious Front Office System
  • MYOB
  • Wageezy
  • Strong organization

Timeline

Sales & Administration

Andersen's Flooring
10.2023 - Current

Sales Representative

Mawad Primo Fine Foods
03.2023 - 08.2023

Front Desk/Administration

EastCoast Getaways
03.2022 - 02.2023

Leasing Consultant

Ray White Umina Beach
11.2019 - 04.2020

Marketing & Administration

Coastal OHS Service
01.2018 - 07.2018

Sales & Decorating Consultant

McElwaines Blinds Curtains & Shutters
09.2017 - 01.2018

Guest Services Officer

The Clan Lakeside Lodge
01.2009 - 01.2016

Front Office Manager/Wedding & Conference Sales

Bells @ Killcare
01.2007 - 01.2008

Sales Executive

Inspired Food Solutions (Formerly IPF Foods)
01.2006 - 01.2017

RETS Certificate of Registration - Real Estate Class 2 License

Real Estate NSW

High School Diploma -

Maroubra Bay High
Shelley Woodward