Shelley Woolley

• Managed regional sales teams to achieve targeted performance goals.
• Monitored sales team performance and provided effective training to help each reach targets.
• Developed sales strategies to enhance market presence and customer engagement.
• Analyzed market trends to identify new business opportunities and customer needs.
• Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
• Provided training and guidance on product knowledge, selling techniques and customer service.
• Generated weekly, monthly, quarterly reports on sales volume, revenue growth and competitive landscape.
• Oversaw inventory management to ensure product availability for customers.

(Offered redundancy due to closures)

• In my current role as an area manager, I am responsible for overseeing all WA concept and concession stores for Nine West & Dune London.
• reporting, audits recruitment, training, coaching reviews, and disciplinary discussions.
• Developed and implemented sales strategies to enhance store performance and visibility.
• Trained and mentored store managers to improve team leadership and customer service.
• Oversaw compliance with company policies and procedures in all retail environments.
• Promoted positive customer service experiences by promptly resolving conflicts.

Faced company closure and accepted redundancy package.

• In my role as a regional sales manager, I had a portfolio of 40+ stores.
• Led team through training and support initiatives, fostering a collaborative environment.
• Executed operational activities including reporting, audits, recruitment, training, coaching reviews, and disciplinary discussions.
• Recruitment, promotional activities and held training meetings performance reviews and conference calls.

• Managed a small team of staff and performed various managerial duties, including hiring and training staff, stock control, and visual merchandising.
• Weekly conference calls, team meetings and building strong KPIs in the West Perth store.

• During my role with Fossil Group, I managed a large team of staff, over two locations.
• I travelled between the stores and ensured that my teams were keeping track of their KPIs and loss prevention, as well attending management meetings, and writing reports.
• Managed hiring, training, and coaching programs to develop team skills and enhance performance.
• Coordinated staff schedules and training programs to optimize workforce efficiency.
• Employing, training, and coaching were a big part of my role.
• Oversaw inventory management processes to maintain stock levels and minimize loss.
• Supervised the recruitment process for all locations, including interviewing candidates and selecting appropriate personnel.
• Investigated and resolved property complaints and violations to foster a pleasant living environment for residents.
• Prepared detailed budgets and financial reports for properties.

• Built strong relationships with the client base to meet sales budgets.
• Valiram Group