Shellie Blacker
Basin View,NSW
Summary
I have experience in retail, the food industry, and commercial cleaning, customer service. I am extremely motivated to constantly develop my skills and grow professionally.
Overview
11
11
years of professional experience
Work History
Food Service Assistant
Sanctuary Point Seafood
10.2023 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
- Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
- Adhered to all safety regulations regarding food handling and preparation, ensuring a healthy and enjoyable dining experience for guests.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in a positive dining experience.
- Prepared fresh, appetizing meals according to dietary guidelines and menu specifications.
- Provided exceptional customer service, addressing concerns or issues promptly to maintain loyalty and satisfaction.
- Facilitated smooth communication between front-of-house staff members and kitchen team, leading to timely food delivery and satisfied customers.
- Managed cash transactions efficiently and accurately, ensuring an organized financial process for the establishment.
- Monitored food preparation and offered feedback on portion size and presentation.
- Received deliveries from suppliers, verifying order accuracy and quality before stocking shelves or refrigeration units accordingly.
Night Fill Assistant Manager
Woolworths Vincentia
02.2021 - Current
- Providing outstanding customer service to customers and ensuring, at all times, that the company is positively promoted
- Leading, recruiting, inducting, training, supervising and developing employees
- Food handling of products from all categories within the grocery department
Night Fill Team Member
Woolworths Wagga Wagga
09.2019 - Current
- Ability to follow routine verbal and written instructions
- Ability to understand and follow safety procedures
- Knowledge of supplies, equipment, and/or services ordering and inventory control
Food Service Worker
Providence Blue Cafe
07.2022 - 08.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Set up and broke down food service lines quickly to maintain service flow.
Cleaner
Holiday Rentals
09.2021 - 02.2022
- Clean and supply designated facility areas
- Perform various cleaning actions such as dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, and restroom cleaning
- Notify management in case there is a need for repair
Cleaner
Big 4 Wagga Wagga
10.2020 - 01.2021
- Awareness of health and safety procedures
- Reading skills for following instructions
- Maths skills for measuring cleaning fluids
Cleaner
Quest Wagga Wagga
07.2014 - 04.2015
- Punctual, reliable and trustworthy
- Able to manage time effectively
- Ability to work both alone and in a team
Food Service Worker
O’Briens Hot Bake Wagga Wagga
07.2014 - 04.2015
- Skill in cooking and preparing a variety of foods
- Knowledge of food preparation and presentation methods, techniques, and quality standards
- Knowledge of food service lines set-up and temperature requirements
Education
Certificate II -
Hospitality
12.2012
Year 10 Certificate -
Shoalhaven High School
01.2010
Skills
- Leadership
- Team management
- Problem solver
- Collaboration
- Professionalism
- Strong work ethic
- Effective communication
- Reliable
- Effective team worker
- Respectful
- Organised
- Fast learner
Education Certificates
- Certificate II in Hospitality, 12/01/12, Work effectively with others, Source and use information about the hospitality industry, Interact with customers, Demonstrate social and cultural sensitivity, Participate in safe work practices.
- Shoalhaven High School, 01/01/10, Year 10 Certificate
Timeline
Food Service Assistant
Sanctuary Point Seafood
10.2023 - Current
Food Service Worker
Providence Blue Cafe
07.2022 - 08.2023
Cleaner
Holiday Rentals
09.2021 - 02.2022
Night Fill Assistant Manager
Woolworths Vincentia
02.2021 - Current
Cleaner
Big 4 Wagga Wagga
10.2020 - 01.2021
Night Fill Team Member
Woolworths Wagga Wagga
09.2019 - Current
Cleaner
Quest Wagga Wagga
07.2014 - 04.2015
Food Service Worker
O’Briens Hot Bake Wagga Wagga
07.2014 - 04.2015
Certificate II -
Hospitality
Year 10 Certificate -
Shoalhaven High School
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