Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Shelly Gibbs

Clyde North,Australia

Summary

Dynamic professional with a proven track record at Shed Bonanza, excelling in customer service management and event coordination. Demonstrated strong organizational skills and attention to detail, successfully streamlining processes that enhanced order delivery efficiency. Adept at building relationships with vendors, ensuring timely fulfillment of customer needs while fostering a positive and collaborative environment. Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering several years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Garage Coordinator

Shed Bonanza
Narre Warren, VIC
10.2022 - Current
  • Responded to telephone calls and emails from customers or clients to answer questions or resolve problems
  • Answer and respond to both calls and emails
  • Manage office inbound and outbound courier deliveries
  • Manage and coordinate purchase orders, customer invoices and sales orders
  • Process debtor remittances & follow up on outstanding payments
  • Bank reconciliations
  • Used computer software and systems to enter data and review and draft documents
  • Planned and coordinated events, meetings, and conferences with stakeholders to ensure successful outcomes
  • Researching new products for customers requests and pricing according to company policy
  • Updating the CRM
  • Prepared presentations for meetings or events by creating slideshows or handouts
  • Collaborated with suppliers to ensure customer orders met deadlines
  • Tracked the delivery of customer orders to ensure timely arrival
  • Developed and implemented procedures to streamline the coordination of customer orders
  • Developed and maintained effective relationships with vendors and suppliers
  • Other ad hoc duties as per directed

Teacher

Department of Education
Springvale, VIC
02.2000 - 12.2020
  • Managed student behavioral issues to optimize classroom learning environment
  • Motivated and engaged students, developing skills and knowledge for academic foundation
  • Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students
  • Provided feedback to parents regarding student's academic growth and behavioral development
  • Developed strategies to effectively manage classroom behavior, promote positive learning environment and ensure student safety
  • Organized and used variety of teaching techniques, maximizing individual and group learning
  • Presented lesson content with varied strategies to keep students interested and drive home key points
  • Attended and participated in professional development activities and conferences to enhance skill and job knowledge
  • Established individual goals for each student based on their academic needs and monitored performance throughout the year
  • Engaged parents or guardians by connecting via phone or e-mail
  • Organized field trips to local museums, parks or educational attractions to provide hands-on learning experiences for students
  • Created and maintained clean, safe and organized learning environment

Education

Diploma -

Medical laboratories
Swinbourne
01.1995

Skills

  • Time management abilities
  • Leadership and Change Management
  • Professional Demeanor
  • Attention to Detail
  • Organizational Skills
  • Problem-solving abilities
  • Customer Service Management
  • Event Planning
  • Microsoft Office
  • Multitasking and Organization
  • CRM Software
  • Phone and Email Etiquette
  • Customer service
  • Purchase order management
  • Bank reconciliation
  • CRM management
  • Event coordination
  • Supplier collaboration
  • Invoice processing
  • Problem solving
  • Time management
  • Effective communication
  • Relationship building
  • Attention to detail
  • Organizational skills
  • Database management
  • Meeting facilitation
  • Administrative leadership
  • Work Planning and Prioritization
  • Accounts reconciliation
  • Verbal and written communication
  • Coaching and mentoring
  • Scheduling and calendar management
  • Logistics coordination
  • Scheduling expertise
  • Strategic planning
  • Equipment maintenance

Certification

Qualified Hairdresser.

Current drivers Victoria license

Accomplishments

  • Apprentice of the year 2000

References

References available upon request.

Timeline

Garage Coordinator

Shed Bonanza
10.2022 - Current

Teacher

Department of Education
02.2000 - 12.2020

Diploma -

Medical laboratories

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Shelly Gibbs