Shenal Waidyarathne
Unley Park,SA
Summary
Seeking a position within your organization where I can utilize my skills and experience to contribute to the overall business growth. I have great negotiation skills, followed by strong attention to detail and exceptional written and verbal communication skills. I aim to go above and beyond to meet customer expectations and have a strong work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Member
Woolworths
12.2020 - 05.2023
- Greet customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
Professional Car Detailer
Barry Maney Ford
04.2022 - 04.2023
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Provided exceptional customer service and addressed customer inquiries.
- Reported daily work progress and encountered problems to management.
- Utilized high-pressure washers to clean vehicles and equipment.
- Wiped down and polished interior and exterior surfaces.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
Cleaning Supervisor
Aligned Property Services Pty Ltd
10.2019 - 07.2021
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Completed schedules, shift reports, and other business documentation.
- Communicated repair needs to maintenance staff.
Administrative Assistant
Techno Motors
01.2013 - 12.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled workshop meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Diploma - Management
Holmes Institute
Melbourne, VIC07.2016
Skills
- Organizing Work Stations
- Attention to Detail
- Order Preparation
- Staff Training
- Area and Facility Cleaning
- Safe Work Practices
- Documentation and Recordkeeping
- Willingness to Learn
- Product Knowledge
- Components Assembly
- Capable of being adaptable
- Excellent written and verbal communication skills
- Client Relationship Management
- Microsoft Dynamics
- Facility Cleaning
Certification
Responsible Service of Alcohol
Full Drivers Licence
Additional Information
D.O.B - 02/04/1991
Australian Permanent Resident with Full time work rights.
Reference Available for Upon Request
Timeline
Professional Car Detailer
Barry Maney Ford
04.2022 - 04.2023
Team Member
Woolworths
12.2020 - 05.2023
Cleaning Supervisor
Aligned Property Services Pty Ltd
10.2019 - 07.2021
Administrative Assistant
Techno Motors
01.2013 - 12.2016
Diploma - Management
Holmes Institute