Shengshu (Violet) Xiong
Melbourne,VIC
Summary
Responsible restaurant waiter with 1 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Spice World Hot Pot Melbourne
Melbourne, Victoria
04.2022 - Current
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Recorded patron's meal options, identifying dietary needs, or special requests to correctly transmit orders.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Waiter
The Crane Restaurant
Melbourne, Victoria
12.2021 - 01.2022
- Checked back with customers throughout meal service to ensure satisfaction.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Organized take-out orders efficiently according to customer requests.
- Answered questions about menu items, ingredients, and pricing.
Education
High School Diploma -
The University High School
77 Story St, Parkville VIC 305211-2023
Skills
- Service Quality
- Menu Knowledge
- Food Inspection
- Order Management
- Menu Memorization
- Positive and Professional
- Service Prioritization
- Menu Presentation
- Food Allergy Awareness
- Dish Preparation
- Order Taking
- Food Presentation
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Restaurant Waiter
Spice World Hot Pot Melbourne
04.2022 - Current
Waiter
The Crane Restaurant
12.2021 - 01.2022
High School Diploma -
The University High School
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