Shengsong(Victor) Zhang
Mont Albert North,VIC
Summary
Motivated and adaptable business student with strong experience in retail management and international shipping operations. Skilled in team leadership, data analysis, and operational coordination. Demonstrates a proactive attitude, problem-solving ability, and commitment to delivering high-quality results in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Store Supervisor
Acmé de la Vie (ADLV)
The Glen, VIC
08.2023 - Current
- Supervise daily store operations, ensuring efficiency, sales performance, and compliance with company standards.
- Train and mentor new employees on sales techniques, product knowledge, and service excellence.
- Collaborate with the store owner on business strategies, visual merchandising, and operational planning.
- Handle customer escalations professionally, while maintaining a positive shopping experience.
- Monitor inventory, restocking, and sales reporting to support store objectives.
Intern
COSCO Shipping (Australia)
Melbourne, VIC
08.2025 - 10.2025
- Assisted in calculating freight rates for bulk commodities, including grain and iron ore shipments.
- Prepared and analyzed cargo documentation, contracts, and voyage-related data for operational accuracy.
- Supported the logistics and chartering team in coordinating shipping schedules and cost estimations.
- Collaborated with team members to enhance process efficiency.
Education
Bachelor of Business -
Monash University
Caulfield, VIC11-2025
Skills
Team Leadership & Training
Sales & Customer Service
Logistics & Freight Calculation
Data Entry & Office Coordination
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Analytical & Critical Thinking
Bilingual Communication (English & Mandarin)
Timeline
Intern
COSCO Shipping (Australia)
08.2025 - 10.2025
Store Supervisor
Acmé de la Vie (ADLV)
08.2023 - Current
Bachelor of Business -
Monash University