Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shengyuan Su

Mascot,NSW

Summary

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.


Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.


Driven professional with a track record of enhancing customer satisfaction and streamlining delivery processes as a Food Delivery Driver at Uber Eats. Leveraged problem-solving and route planning skills to exceed performance goals. Proven ability in customer communication and a quick learner, consistently achieving and surpassing company objectives.

Overview

1
1
year of professional experience

Work History

Food Delivery Driver

Uber Eats
08.2024 - Current
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Consultant

Hongcai Humanity Campany
12.2023 - 02.2024
  • Evaluated students needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand students need and recommend appropriate solutions to inspire the interest to learn in the association.
  • Collaborated with cross-functional teams to successfully hiring students for 3 classes.
  • Calling for feedback of students to provide improved strategies for hiring.

After-school Tutor

Hongcai Humanity Company
12.2023 - 02.2024
  • Improved students to understand deeply with traditional Chinese literature by providing tutoring in various classes.
  • Assisted students with after-class-quiz, ensuring timely completion and thorough understanding of concepts.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided assistance both online and offline.

Volunteer

Jinjiang Anhai Middle School
01.2024 - 01.2024
  • Assisted with teaching and caring for students.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to colleague and participants.

Education

No Degree - Computer Science

University of New South Wales
Sydney, NSW
09.2026

Skills

  • Problem-Solving
  • Customer Service
  • Quick Learner
  • Hardworking and Responsible
  • Customer Communication
  • Route Planning

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Food Delivery Driver

Uber Eats
08.2024 - Current

Volunteer

Jinjiang Anhai Middle School
01.2024 - 01.2024

Consultant

Hongcai Humanity Campany
12.2023 - 02.2024

After-school Tutor

Hongcai Humanity Company
12.2023 - 02.2024

No Degree - Computer Science

University of New South Wales
Shengyuan Su