Shenna Seidel

• Accurately select and pack online grocery orders, ensuring high-quality items and managing out-of-stock situations.

• Timely dispatch of orders and assist with customer collections.

• Act as stand-in manager when needed and provide customer assistance across multiple departments (bakery, fresh service, grocery, and fresh convenience).

• Delivered therapeutic massage treatments, ensuring client comfort and safety.

• Assessed client needs, developed treatment plans, and managed administrative tasks, including scheduling and record-keeping.

• Maintained health and safety procedures and hygiene standards in the clinic environment.

• Managed social media for adoptable pets and served as the contact for public inquiries.

• Organised team-building events for volunteers and maintained data on animal intakes and adoptions.

• Provided hands-on care for animals and facilitated meet-and-greet sessions for potential adopters.

• Progressed from reception to various roles, including sales, purchasing, and dispatch.

•Became a valuable team leader, assisting in training new staff and creating procedures for a new computer system.

• Entered and managed data for superannuation accounts, ensuring compliance and data integrity.

• Oversaw daily bakery operations, ensuring a positive customer experience through excellent service.