Summary
Overview
Work History
Education
Skills
Timeline
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Shento Thomas

Cranbourne North, VIC,VIC

Summary

Proven Disability Support Worker with a track record of enhancing client independence at Best of Home Care (BHC) through dedicated personal care and daily living assistance. Excelled in building trust and managing household tasks efficiently, showcasing strong interpersonal skills and a commitment to client confidentiality. Achieved high client satisfaction rates by prioritizing effective communication and empathy.

Overview

12
12
years of professional experience

Work History

Disability Support Worker

Best of Home Care (BHC)
02.2022 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.

Team Member

Crispy Cream, Fountain Gate
02.2016 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Cashier, Team Member

Fleetwood Take Away
01.2013 - 01.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Certificate III - Individual Support (ageing, Disability)

IHNA UNIVERSITY
VICTORIA
02.2022

Diploma - Hotel Management

Mahatma Gandi University
India
01.1991

Skills

  • Daily living assistance
  • Housekeeping and meal preparation
  • Personal Care
  • Independent Living Support
  • Client Confidentiality
  • Feeding Assistance

Timeline

Disability Support Worker

Best of Home Care (BHC)
02.2022 - Current

Team Member

Crispy Cream, Fountain Gate
02.2016 - Current

Cashier, Team Member

Fleetwood Take Away
01.2013 - 01.2016

Certificate III - Individual Support (ageing, Disability)

IHNA UNIVERSITY

Diploma - Hotel Management

Mahatma Gandi University

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Shento Thomas