Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sheree Aiken

Sheree Aiken

St Clair ,NSW

Summary

Dynamic and adaptable Production Worker and Shop Assistant with a proven track record at BE Campbell Arndell Park and BWS. Excelled in team collaboration and customer relationship management, consistently exceeding production targets and enhancing customer satisfaction. Skilled in POS software and adept at fostering positive customer engagements, achieving a loyal customer base through exceptional service.

Overview

19
19
years of professional experience

Work History

Production Worker

BE Campbell Wetherill Park
09.2024 - Current
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.

Shop Assistant

BWS
03.2006 - 08.2024
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Greeted customers entering store and offered assistance with requirements.
  • Helped managers with daily checklists and last-minute requirements.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Assisted in training new hires on store procedures, policies, and product knowledge.
  • Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
  • Implemented customer loyalty program, encouraging repeat business and building loyal customer base.
  • Provided exceptional customer service for increased customer satisfaction and repeat business.
  • Resolved customer complaints with empathy and professionalism, maintaining positive relationships.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Erskine Park High School
Erskine Park, NSW

Skills

  • Relationship building
  • Customer needs assessment
  • Team collaboration
  • Customer relationship management
  • Returns and exchanges
  • Team support and assistance
  • Customer service
  • Friendly and helpful
  • Strong communication and interpersonal skills
  • Reliable and responsible
  • Team cooperation
  • Adaptable and flexible
  • Honest and dependable
  • Customer assistance
  • Positive customer engagement
  • Staff support
  • Sales and promotions

    • POS software

Timeline

Production Worker

BE Campbell Wetherill Park
09.2024 - Current

Shop Assistant

BWS
03.2006 - 08.2024

Erskine Park High School

Similar Profiles

CREATE PROFILE
Sheree Aiken