Summary
Overview
Work History
Skills
Timeline
Referee
References
Referee
References
Generic

Sheree Edge

Telina,QLD

Summary

I am a self-motivated, hardworking individual seeking a role that could develop into a successful career. You will find me to be friendly, responsible and a quick learner. Throughout my work history, I have demonstrated great customer service skills, learned specific programs and protocols while maintained a strong work ethic. I enjoy working as part of a team as well as independently. I enjoy learning new things to develop my existing attributes.

Overview

19
19
years of professional experience

Work History

Management Administration Support

Bluecare
Gladstone, QLD
04.2024 - Current
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Identified communication channels to set roadmap to distribute information.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Job Coach

Disability Employment Services
06.2022 - Current
  • In this role I was to source meaningful and sustainable employment outcomes that are focused on an individual’s development
  • I provided participants with a disability, innovative, flexible, and person-centered employment assistance and support that is focused on the achievement of life goals and career aspirations
  • The position required me to source appropriate and sustainable employment opportunities for our participants ensuring they are supported throughout their journey to become an independent worker
  • In addition to this, we would work closely with Allied Health professionals to assist participants to increase their capacity to find and maintain paid employment that is congruent with the participants’ vocational goals and abilities
  • Being a Job Coach for DES is responsible for ensuring efficient and effective delivery of assistance and advice to MAX Employment participants’ who are fully eligible for Disability Employment Services
  • In addition to the above, I would also case manage participants with a range of physical and psychological conditions and may have supervisory responsibilities in employment to support their induction, training, and independence in the workplace.

Senior Administration Officer

BlueCare Gracemere Age Care Facility
12.2021 - 09.2022
  • Reception direct calls to appropriate area, manage all counter queries and advise or direct to appropriate area or external provider
  • Manage Rosters/Payroll, annual leave requests
  • Organise and facilitate new employee site and mandatory training
  • Manage learning reports and notify staff of annual training required to be completed, also enter all external education into learning portal
  • Manage and facilitate new resident tours/admission
  • Liaise with all departments regarding new admissions for a smooth transition
  • Update all clinical paperwork per admission and area
  • Collect and distribute external/internal mail accordingly
  • Support to Service Manager as required, assist with reports, minutes and any queries from the commission
  • Manage generic site email and distribute accordingly
  • Process invoices for payment using company system
  • Provide support to new Administrative officers to Blue Care R&R North
  • Any other duties as required.

Administrative Officer/ Hospitality Officer

BlueCare Eden Vale Age Care Facility
12.2019 - 01.2021
  • Receive calls and direct to appropriate care area or office
  • Welcome family and visitors
  • Organise transport for residents and respond to queries
  • Coordinate site tours for prospective residents and their families, prepare resident admission packs, and provide information regarding facility
  • Distribute and post daily residential mail
  • Coordinate meeting room bookings for education and meetings
  • Enter education modules into staff learning calendar (SABA)
  • Order clinical supplies and resident care products as needed
  • Manage new resident admissions including Clinical Charts and Administrative files
  • Organise FTW checks and pre-employment health checks, new employees
  • Process invoices via company system
  • Process CAPEX purchases and manage Rosters/Payroll
  • Ensure document archiving is up to date and accessible for any unannounced visits from internal/external auditors using internal Document Management Control systems.

Administrative Officer/ Business Engagement Officer

BlueCare Carramar Age Care Facility
12.2014 - 10.2019
  • Receive calls and direct to appropriate care area or office
  • Welcome family and visitors
  • Organise transport for residents and respond to queries
  • Coordinate site tours for prospective residents and their families, prepare resident admission packs, and provide information regarding facility
  • Distribute and post daily residential mail
  • Coordinate meeting room bookings for education and meetings
  • Enter education modules into staff learning calendar (SABA)
  • Order clinical supplies and resident care products as needed
  • Manage new resident admissions including Clinical Charts and Administrative files
  • Organise probity checks and pre-employment health checks for new employees
  • Process invoices via company system
  • Process CAPEX purchases and manage Rosters/Payroll
  • Ensure document archiving is up to date and accessible for any unannounced visits from internal/external auditors using internal Document Management Control systems
  • Served as acting Senior Administrative Officer for six months while SAO was on leave; oversaw administrative team of nine employees across three separate sites
  • Develop strong, lasting, and supportive relationships with residents/prospective residents and families, ensuring that individual needs/comforts are met and allowing family members to rest assured of their loved one’s well-being.

Administrative Assistant/ Laundry & Cleaning

BlueCare Wynnum Age Care Facility
01.2011 - 12.2014
  • Maintained cleanliness of resident rooms, nurse stations, Pan Rooms, offices, and common areas
  • Washed, dried, and folded resident clothing and delivered back to assigned area
  • Managed new client admissions/charts
  • Handled petty cash and car fleet management including cleaning, registrations, and allocations
  • Managed discharges and archiving
  • Ordered stationary, kitchen, and bathroom supplies
  • Maintained flexible, full-time availability to cover annual-leave Community Administrators’ workload.

Administrative Assistant

Envirotrend
06.2010 - 01.2011
  • Provided receptionist’s services, completed phone orders, and collected daily mail
  • Performed website management
  • Chose and dispatched internet and phone orders
  • Conducted invoicing (MYOB) and Accounts Payable/Receivable.

Account Manager/ General Store Manager

First Mobile
04.2007 - 11.2009
  • Answered client inquiries via email, phone, and in person
  • Compiled account information regarding company connections
  • Conducted invoicing, organised and delivered new connections/upgrades, and managed billing /handset issues
  • Traveled outbound to acquire new business abroad (Vodafone Schools plan).

Personal Assistant

First Mobile
05.2005 - 04.2007
  • Provided in-depth support services
  • Conducted face-to-face sales and responded to inquiries
  • Compiled proposals for new business
  • Charged and performed initial set-up of all phones
  • Managed incoming and outgoing emails, daily mail, and booked accommodations when necessary.

Skills

  • Time management
  • Scheduling & planning
  • Administration & administrative support
  • Team management & building
  • Employee training & development
  • Office management & operations
  • Inventory control
  • AP/AR & Invoicing
  • Customer/patient oriented
  • Archiving and Document Controlling

Timeline

Management Administration Support

Bluecare
04.2024 - Current

Job Coach

Disability Employment Services
06.2022 - Current

Senior Administration Officer

BlueCare Gracemere Age Care Facility
12.2021 - 09.2022

Administrative Officer/ Hospitality Officer

BlueCare Eden Vale Age Care Facility
12.2019 - 01.2021

Administrative Officer/ Business Engagement Officer

BlueCare Carramar Age Care Facility
12.2014 - 10.2019

Administrative Assistant/ Laundry & Cleaning

BlueCare Wynnum Age Care Facility
01.2011 - 12.2014

Administrative Assistant

Envirotrend
06.2010 - 01.2011

Account Manager/ General Store Manager

First Mobile
04.2007 - 11.2009

Personal Assistant

First Mobile
05.2005 - 04.2007

Level -

Commercial Education Society of Australia

Certificate in Business Administration - Commercial Education Society of Australia - undefined

TAELLN4011 – Trainer Assessor Education Language Literacy and Numeracy - Active Training Specialist CONSTRUCTION INDUCTION – White Card -Workplace Health and Safety QLD – - undefined

Certificate IV in TAE40110 (upgraded TAA) - Active Training Specialist - undefined

Certificate I in Work Education (30626QLD - undefined

National Retail Institute Australia

Certificate II in Retail (SIR20207 - undefined

National Retail Institute Australia

Diploma - Sales Management and Marketing

Cambridge Tutorial College

Diploma - Office Administration

Teacher’s Diploma - Office Administration

Commercial Education Society of Australia

Teacher’s Certificate IV in Business Administration - undefined

Commercial Education Society of Australia

Certificate IV in Business Administration - undefined

Commercial Education Society of Australia

Certificate in Japanese Language - Japanese for Tourism Industry – Stage 1 and Advance Japanese Language – Level 1, 2 and 3 - undefined

Referee

Dave Sullivan: CEO at Active Training Specialists - 0439 718 056

Cary Scotton: Thrifty Car and Truck Rentals - 0427 726 866

Luke Callow: Manager at BWS Gladstone - 0438 911 202

Kathleen McKenzie: President CESA at Sydney AUST - 02 9586 0377

References

Lynn Munster, 0437 469 860, Business Manager

Referee

Dave Sullivan: CEO at Active Training Specialists - 0439 718 056

Cary Scotton: Thrifty Car and Truck Rentals - 0427 726 866

Luke Callow: Manager at BWS Gladstone - 0438 911 202

Kathleen McKenzie: President CESA at Sydney AUST - 02 9586 0377

References

Lynn Munster, 0437 469 860, Business Manager

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