Sheree Hammond
Compton,South Australia
Summary
Dynamic business Owner/Operator with a proven track record at Fuse Hair, adept at upselling services and fostering team growth. Excelled in staff management and customer satisfaction, increasing retention through innovative service enhancements. Skilled in MYOB and adept at fostering positive client relationships, showcasing exceptional adaptability and financial acumen. Proven ability to develop relationships to promote growth within a business structure. Have both refereed at BMG and coached U/16 Girls Lakers team prior to time off to raise a family. Served as integral member of the Pioneers Basketball Club to rebuild the club from closure.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Salon Owner/Operator
Fuse Hair
10.2014 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
- Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Senior Stylist
Georgy's Hair Design
09.2008 - 09.2014
Salon Owner/Operator
Hairform
01.1999 - 08.2014
Cashier
McDonalds
10.1996 - 02.1999
Pharmacy Assistant
UFS Chemist
03.1997 - 02.1998
Education
Bachelor Health Science - Health
Charles Darwin University
Darwin, NT11-2025
Skills
- Upselling services
- Adaptable to change
- Customer assistance
- Stocking shelves
- Employee training
- Staff management
- Time management skills
- Health and safety
- Cash handling
- POS system operation
- Proficient In MYOB, Cashflow Manager and Quickbooks
Certification
- Current Working with children check
- Current First aid and CPR certificates
Timeline
Salon Owner/Operator
Fuse Hair
10.2014 - Current
Senior Stylist
Georgy's Hair Design
09.2008 - 09.2014
Salon Owner/Operator
Hairform
01.1999 - 08.2014
Pharmacy Assistant
UFS Chemist
03.1997 - 02.1998
Cashier
McDonalds
10.1996 - 02.1999
Bachelor Health Science - Health
Charles Darwin University