SHEREE JORDAN
Alkimos,WA
Summary
Motivated and customer-focused professional transitioning from hospitality to retail, bringing 10+ years of experience delivering exceptional guest service in fast-paced environments. Eager to leverage strong interpersonal skills, attention to detail, and a commitment to creating positive customer experiences in a retail setting.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Barista/ restaurant and bar staff
The beach house
Hillary’s , WA
12.2024 - Current
- Prepared high-quality coffee beverages following established recipes and standards.
- Maintained cleanliness and organization of the coffee station and dining area.
- Provided excellent customer service by engaging with customers
- Learning of the bar and all the different drink selections you can get
- Serving customers/taking orders
Barista/all rounder
Momento Vivere
Alkimos
01.2022 - 01.2024
- Making coffee's/cold drinks, serving customers, waiting/clearing tables, restocking the fridges/cakes, opening/closing the store, managing the team on running of the store, placing orders, cleaning, even general manager duties when needed
Barista/all rounder
Dome coffees
Currambine, Perth W.A
01.2018 - 01.2020
- Making coffees, serving customers, handling money, waiting tables, clearing tables doing dishes, keeping the place clean, greeting and thanking customers
Barista/supervisor
The Coffee Club
Whitfords/Joondalup, Perth W.A
01.2015 - 01.2017
- Making coffees, Handling/counting money, Daily banking, opening/closing the store, running a team of up to 8 people, serving greeting and thanking customers, answering phone calls/emails and handling customer complaints and feedback and just general running of a store
Duty manager
The Coffee Club
Ocean Keys, Perth W.A
01.2014 - 01.2015
- Opening/ closing the store, greeting thanking customers, serving customers, waiting tables, daily banking and end of day summary reports, running the store and a team of 5+, Handling money/counting till, Making sure customers leave happy and enjoyed their meals/coffees, answering phone calls/emails and handling customer complaints and feedback
Education
WANNEROO S.H.S -
WANNEROO S.H.S
COMET (JYSS) -
COMET (JYSS)
CERTIFICATE 3 IN RETAIL -
FRANKLYN AND SCHOLAR
Skills
- Microsoft Word - Intermediate
- Microsoft Publisher - Intermediate
- Basic Knowledge of Running a Store
- Staff Management
- Experienced in Coffee
- Basic Latte Art
- Work Well Under Pressure
- Teamwork
- Independent Work
- Stress Management
- Prioritization
- Coffee preparation
References
- Katy, previous venue manager, the beach house, 0433620487 Vicki Cotterell, Manager/Barista, Momento Vivere, 0404908407
- Maddie Selwood, Duty Manager, Dome coffees, 0401766181
- Grant Larkin, Manager, The Coffee Club, Joondalup, 0405831135
- Joy Luff, Team member, The Coffee Club, Ocean Keys, 0400205641
Timeline
Barista/ restaurant and bar staff
The beach house
12.2024 - Current
Barista/all rounder
Momento Vivere
01.2022 - 01.2024
Barista/all rounder
Dome coffees
01.2018 - 01.2020
Barista/supervisor
The Coffee Club
01.2015 - 01.2017
Duty manager
The Coffee Club
01.2014 - 01.2015
WANNEROO S.H.S -
WANNEROO S.H.S
COMET (JYSS) -
COMET (JYSS)
CERTIFICATE 3 IN RETAIL -
FRANKLYN AND SCHOLAR