Sheree Lawrence
Oxenford,QLD
Summary
Experienced Business Development Manager and Territory Account Manager with over 12 years of B2B sales expertise. Proficient in managing client portfolios, implementing diverse strategies to drive business development and sales activities, and customizing communications, products, and services for various markets. Demonstrated ability to identify and seize sales opportunities, leading to targeted service offerings. Recognized for exceptional relationship management skills, connecting with a wide range of customers, and establishing partnerships to support clients in reaching their business objectives. Skilled in interpersonal and communication abilities, adept at crafting and delivering client presentations. Extensive administration and reporting background utilizing multiple software systems, committed to upholding high ethical standards in client management. Enthusiastic about providing product guidance, delivering superior customer service, and achieving successful outcomes for clients.
Overview
25
25
years of professional experience
Work History
Business Development Manager
Cleanaway Waste Management
01.2025 - Current
- Developed strategic partnerships to enhance service offerings and expand market reach.
- Conducted market research to identify new business opportunities and emerging trends.
- Collaborated with cross-functional teams to align initiatives with organizational goals.
- Implemented effective sales strategies that improved client engagement and retention rates.
- Prepared detailed proposals and presentations for potential clients, showcasing value propositions.
- Managed client relationships, ensuring high levels of satisfaction and timely resolution of issues.
- Analyzed competitor activities to refine business development tactics and maintain competitive edge.
- Trained junior staff on best practices in business development processes and client management techniques.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Kept meticulous client notes and updated account information in company databases.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
Business Development Manager
EnviroNZ
01.2022 - 2025
- Assisting and educating customers and supporting their business needs through sustainability. Responsible for growing market share of EnviroNZ by searching for and achieving new business. Actively seeking new business, creating, and maintaining existing relationships by providing outstanding service. Exceeding monthly KPI targets and managing and adhering to contractual obligations.
- Key Tasks
- Acquiring new business by actively prospecting a wide range of businesses from large corporations too small to medium enterprises using a variety of lead generating mediums.
- Identifying business needs and effectively selling in a face paced, sales environment.
- Grow revenue in existing customer portfolios by cross-selling.
- Extensive waste and recycling reporting to Foodstuff accounts to ensure they are meeting their KPI’s monthly.
- Presenting tailored solutions to encourage better sustainability solutions for businesses.
- Exceeding monthly and yearly sales targets for my territory
- Understanding and adhering to relevant legislation and ensuring all contracts are aligning to this.
- Establishing and developing strong relationships with A customers to grow revenue.
- Resolve customer complaints by taking ownership and resolving them.
- Working closely with the branch manager, operations manager, and customer service team to ensure product delivery has a smooth process.
- Accurately complete sales reports
- Strong time management and organizational skills, working independently and efficiently.
- Sales Achievements
- Top Sales Person of the Year 2024 - Scheduled Services
- 2023 - Merit Award - Sale of Whittaker's Chocolate Factory and Salvation Army.
Territory Account Manager
Giggle Entertainment Network
01.2016 - 01.2022
- Giggle Entertainment Network provides innovative marketing opportunities for businesses through its network of 1,200 screens across New Zealand. Screens are installed in places where people wait, with G-rated humorous content played to entertain customers. Interspersed with this sticky content are commercial messages for local businesses. It offers a medium for local businesses to deliver brand messaging in an affordable and engaging way.
- As the Territory Account Manager I was responsible for promoting, marketing, and selling Giggle’s marketing services to small and medium sized businesses within the Hutt Valley, Taranaki, and more recently Wellington territories.
- As the COCO (Company Owned, Company Operated) Manager I had responsibility for coaching, training, and mentoring junior Sales Representatives.
- Research, cold-calling, and lead generation work. Qualifying prospects and set appointment times before conducting face-to-face meetings identifying business need, goals, and objectives.
- Take new clients through an onboarding process to successfully map their client journey, plan a targeted approach to their marketing campaign, and develop engaging content, and an agreed service schedule.
- Successfully built and maintained client relationships across all territories.
- Work closely with the Giggle Marketing team to create tailored marketing videos for clients.
- Support the continual trial and development of new systems, including the customer journey process, new presentation formats, and reporting systems.
- Supported the development of a new client management system which has contributed to client retention rates moving from 20% to 60%
- Sales achievements:
- Top salesperson across the country 2017, 2018, 2021.
- Attained most successful monthly turnover across the country at 21k per month.
- Consistently hit weekly targets.
- Consistently achieve monthly turnover targets of 15-18k per month.
- Doubled turnover of another territory in 3 months.
- Accumulated numerous territories to manage and increase turnover in each territory so each territory is profitable.
Real Estate Sales Agent
Tommy’s Real Estate
01.2013 - 01.2017
- Joined the highly regarded Tommy’s Real Estate team in 2013 as a self-employed licensed Agent. I spent four years developing a successful business
- Business development activities included active cold calling to approximately 500 houses, keeping up regular contact and communications through a quarterly newsletter and marketing campaigns.
- Managed client negotiations from short turnaround agreements to lengthy (up to three month) negotiations. Relationship management was paramount, being able to establish and maintain client relationships, understand their requirements, and keep parties amiable.
- Extensive telephone sales, warm and cold calling, and networking to create new business opportunities.
- Managed appraisals and listings. Attended up to 10 appraisals per month, working with new and repeat customers, providing valuable industry insight, indications of property values and comparisons to other properties in the area.
- Prepared legal documents such as listing agreements and sale and purchase contracts ensuring all legal requirements were met and completed within critical timeframes.
- Designed marketing material for both booklets and newsprint advertising, and managed Facebook advertising.
- Created and presented CMA presentations to potential vendors with competitive market prices.
- Provided advice to people on the market generally, building industry, Weathertightness issues, title interpretation, LDR changes, LIMs, consents, legal matters.
- Provide training to other franchise operations.
- Sales achievements:
- Achieved 20 sales in my first year and Top 10 Agent sales in second year.
- Achieved most unit sales in August 2015.
Business Administration & Customer Services
AXA New Zealand
01.2011 - 01.2013
Special Needs Teacher Aide
Waterloo School
01.2007 - 01.2011
Netball Coordinator
Waterloo School
01.2008 - 01.2010
Sales Consultant
Cosmetic Plus
01.2008 - 01.2008
Teacher Aide (part-time)
Waterloo Kindergarten
01.2003 - 01.2008
Sales Consultant
Mary Kaye Cosmetics
01.2001 - 01.2003
Sales Consultant
Russel Holland Shoes
01.2001 - 01.2002
Education
National Certificate - Sales
Sales Star Sales Training
New Zealand05-2018
Certificate in Real Estate Level 4
Open Polytechnic Wellington
New Zealand09-2013
Skills
- Client Relationship Management
- Service Delivery
- Strategic Sales & Marketing
- Marketing & Promotions
- Key Account Management
- Presentations
- Documentation & Administration Management
- Contract Negotiation & Preparation
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Business development
- Decision-making
- Relationship building and management
- New business development
- Sales and marketing
- Sales presentations
- Account management
- Mentoring and coaching
- Verbal and written communication
- CRM management
- Lead generation
- Prospect targeting
- Training and development
- Training and mentoring
- Salesforce management
- CRM platforms
- Marketing
- Proposal writing
- Prospecting
Professional Attributes
- I have mature interpersonal skills and a friendly inclusive approach
- I am accurate with details, meticulous and hands-on.
- I have a supportive yet professional manner with colleagues and external professionals alike.
- I am an excellent planner and organiser who takes responsibility.
- I monitor progress, fix problems as they arise, and I follow through to completion.
- I am practical, realistic, and quality-oriented.
- I will go the extra mile to deliver outstanding success in all areas of responsibility.
- I have a supportive management style with open communication and lead by example.
Additional Information
- Nationality: New Zealand citizen
- Referees: On Request
Timeline
Business Development Manager
Cleanaway Waste Management
01.2025 - Current
Business Development Manager
EnviroNZ
01.2022 - 2025
Territory Account Manager
Giggle Entertainment Network
01.2016 - 01.2022
Real Estate Sales Agent
Tommy’s Real Estate
01.2013 - 01.2017
Business Administration & Customer Services
AXA New Zealand
01.2011 - 01.2013
Netball Coordinator
Waterloo School
01.2008 - 01.2010
Sales Consultant
Cosmetic Plus
01.2008 - 01.2008
Special Needs Teacher Aide
Waterloo School
01.2007 - 01.2011
Teacher Aide (part-time)
Waterloo Kindergarten
01.2003 - 01.2008
Sales Consultant
Mary Kaye Cosmetics
01.2001 - 01.2003
Sales Consultant
Russel Holland Shoes
01.2001 - 01.2002
National Certificate - Sales
Sales Star Sales Training
Certificate in Real Estate Level 4
Open Polytechnic Wellington
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