Sheree Robinson
Contract Administrator
Upper Coomera,Australia
Summary
Results-driven administration and project management professional with over 15 years of experience in contract administration, sales support, and operations management across the construction, commercial sales, and education sectors. Demonstrated expertise in project coordination, contract management, and business operations streamlining, complemented by proficiency in industry-specific software. Aiming to leverage strong organizational, analytical, and stakeholder management skills in a challenging role that fosters operational efficiency and drives business success. Committed to delivering exceptional results and enhancing productivity through strategic planning and effective collaboration.
Overview
18
18
years of professional experience
Work History
Construction Admin Specialist (VA)
SGRB GROUP
09.2024 - Current
- Managed contract negotiations, ensuring compliance with organizational policies and legal requirements.
- Streamlined contract processing procedures to enhance efficiency and reduce turnaround times.
- Reviewed and analyzed contractual terms for risk assessment and mitigation strategies.
- Collaborated with cross-functional teams to align contract deliverables with project objectives.
- Managed tender documentation and submission processes to ensure compliance with organizational standards.
- Reviewed and analyzed tender requirements to accurately assess project feasibility and risks.
- Coordinated project timelines and deliverables to ensure alignment with client expectations.
- Facilitated communication between stakeholders and team members to streamline project execution.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Utilized project management software for tracking progress, resource allocation, and reporting outcomes efficiently.
Project & Service Contract Administrator
ORBITZ ELEVATORS
08.2019 - 09.2024
- Defined scope of work, procurement schedules, and evaluated tenders in collaboration with managers
- Audited proposals and prepared contracts, ensuring compliance with requirements and project timelines
- Reviewed insurance and approval documentation, ensuring compliance before project commencement
- Sourced quotes from contractors and suppliers, evaluating cost-effectiveness and mitigating contractual risks
- Managed contract paperwork, including progress claims, delay notices, extensions, and payment schedules
- Issued contract variations and resolved queries from stakeholders
- Controlled project budgets, tracked spending, and reported financial performance
- Supervised contractors to ensure compliance with contract terms and deadlines
- Coordinated with subcontractors, suppliers, and internal teams to ensure successful project delivery
- Organised site meetings, shared technical expertise, and monitored contract progress to ensure timely, compliant delivery
- Managed contract renewals and resolved disputes by interpreting and mediating contract issues
- Analysed business performance and recommended strategies for improvement
- Responsibilities
Projects & Service Administration Manager
ORBITZ ELEVATORS
08.2018 - 08.2019
- Coordinated with clients to ensure timely delivery of materials and services
- Managed IT infrastructure, including hardware/software maintenance, upgrades, and technology implementation
- Developed and implemented customer service policies, procedures, and staff training programs
- Ensured employee adherence to company policies, investigating misconduct when necessary
- Reported personnel matters to senior management, including staff recruitment and policy updates
- Provided product and service information to clients both over the phone and in person
- Oversaw day-to-day operations of the HR department, including staff performance and disciplinary actions
- Managed employee benefits programs, including health insurance, retirement plans and disability coverage
- Responsibilities
Projects & Sales Administrator
ORBITZ ELEVATORS
04.2018 - 08.2018
- Coordinated with contractors, scheduled meetings, and ordered necessary supplies
- Ensured compliance with regulations and performed site visits for project assessment
- Prepared reports for project managers, defining project outcomes and timelines
- Collected and analysed project data, processed invoices, and managed sale orders
- Assisted in contract management and provided daily support to the project team
- Oversaw contractor work and assisted project managers with budgeting and cost control
- Responsibilities
Commercial Sales Support Manager
NATIONAL TILES
01.2016 - 04.2018
- Provided administrative support to Business Development Managers (BDMs) and commercial clients, processing quotations, orders, and credits
- Resolved site issues including delivery disputes, product shortages, and warranty claims in coordination with site supervisors and managers
- Managed commercial orders, monitored stock levels, and provided updates on outstanding orders and shipments
- Coordinated with warehouse managers for special delivery instructions and monitored the dispatch of commercial orders
- Maintained accurate reports, processed payments, and collaborated with the accounts department for financial transactions
- Built and maintained strong relationships with clients, builders, site contacts, and internal teams
- Managed daily operations of commercial projects, ensuring timely adherence to cutoff times and efficient handling of returns and damaged stock
- Assisted clients with tile selections, including colour schemes and alternatives
- Filed and organised architectural plans, quotes, and job documentation, implementing effective filing systems
- Produced weekly sales reports for the National Sales Manager and demonstrated initiative in supporting the commercial team
- Responsibilities
Office Manager
NATIONAL TILES
09.2013 - 01.2016
- Trained new employees and assisted the National Sales and Operations Managers
- Ensured adherence to company procedures and resolved account issues
- Managed conflict resolution between staff and clients, and recorded employees' daily hours
- Conducted staff interviews, employed new hires, and reconciled supplier purchase orders
- Responsibilities
Administration Manager
NEW HORIZONS LEARNING CENTRE
09.2007 - 09.2013
- Coordinated travel and accommodation for management, directors, and trainers
- Reconciled company credit card and handled accounts receivable, invoicing, and data entry
- Managed office filing systems, quotes, and directed incoming calls
- Provided PA support to two Directors and prepared monthly reports
- Oversaw records for staff, managed and trained a team of 3 administration staff, and coordinated events
- Handled banking, stock ordering, and addressed client/customer concerns
- Responsibilities
Skills
- Proficient in MYOB
- Xero proficiency
- Skilled in utilizing PayApps
- CRM software proficiency
- Experience with SimPro platform
- Experience with Aconex
- Experience with Procore software
- Experience with Hammertech tools
- Skilled in project scheduling using Microsoft Project
- Skilled in Smartsheet project management
Timeline
Construction Admin Specialist (VA)
SGRB GROUP
09.2024 - Current
Project & Service Contract Administrator
ORBITZ ELEVATORS
08.2019 - 09.2024
Projects & Service Administration Manager
ORBITZ ELEVATORS
08.2018 - 08.2019
Projects & Sales Administrator
ORBITZ ELEVATORS
04.2018 - 08.2018
Commercial Sales Support Manager
NATIONAL TILES
01.2016 - 04.2018
Office Manager
NATIONAL TILES
09.2013 - 01.2016
Administration Manager
NEW HORIZONS LEARNING CENTRE
09.2007 - 09.2013
SKILLS
- Highly Organised & Detail-Oriented – Ability to manage multiple tasks efficiently while maintaining high accuracy and attention to detail
- Excellent Communication Skills – Strong verbal and written communication skills, capable of liaising with stakeholders at all levels
- Adaptability & Initiative – Proven ability to adapt to changing environments, take initiative, and implement process improvements
- Strong Leadership & Teamwork – Experienced in managing teams, mentoring staff, and fostering a collaborative work culture
- Customer-Focused Approach – Dedicated to providing exceptional service and support to clients, suppliers, and internal teams
- Analytical & Critical Thinking – Strong problem-solving abilities, capable of evaluating situations and making informed decisions
- Resilient & Results-Driven – Committed to achieving business goals, meeting deadlines, and delivering high-quality outcomes