Summary
Overview
Work History
Education
Skills
KUDOS ACCOUNTABILITY AWARDEE (NATIONAL) at Service Stream Fixed Communications
Additional Information
Timeline
Generic

Sheree Anne Ramos

75 Chichester Ave. Beckenham,WA

Summary

Adept at driving project success through meticulous scheduling and planning, my tenure at Epiroc Kinetic Logging Services highlighted my ability to enhance productivity by implementing process improvements. Leveraging expertise in Microsoft Office and project management software, alongside strong organizational and communication skills, I consistently ensured projects were delivered on time and within budget.


Overview

16
16
years of professional experience

Work History

Project Support Officer

Epiroc Kinetic Logging Services
04.2022 - 05.2024
  • Provided administrative support for multiple projects simultaneously, ensuring smooth operations across all initiatives.
  • Reviewed project materials and deliverables for adherence to methodologies and procedures.
  • Supported project managers in achieving milestones by closely monitoring progress and identifying potential bottlenecks.
  • Maintained open lines of communication between team members, allowing for swift resolution of any challenges encountered during the course of a project.
  • Implemented process improvements that led to increased productivity and overall project success.
  • Developed detailed project plans, outlining timelines, resource requirements, and responsibilities for all team members involved.
  • Planned and coordinated scheduling and administrative tasks.
  • Managed budgets and financial reporting, contributing to cost-effective decision making within the project scope.
  • Maintained open communication by presenting regular updates on project status to Project Manager and any technical problems.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Assist Procurement team to review requisitions, raise purchase orders and liaise with suppliers to ensure on time delivery.
  • Coordinated closely with logistics teams to expedite shipments as needed, reducing delays in receiving critical goods or materials.
  • Resolved invoice and payment issues to facilitate prompt payment to suppliers.

Project Coordinator

THM Electrical And Communications
09.2021 - 03.2022
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Training/Inductions/Project-Related Medicals/Police Clearances - co-ordination of appointment times, and internal record keeping (Simpro & Dynamics)
  • Arranged travel and accommodation for team members and project partners.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Created job files for each project and maintained current data in each file.
  • Accessing and updating client portals (Downer Dynamics)
  • Responsible for client claims after project completion
  • Assisting with invoice queries, credit card payments etc.

Quality Assurance Officer

SC Services
02.2021 - 09.2021
  • Ensure all defects are managed in a timeous manner for all clients within 24 hours of being raised.
  • Ensure all defects are responded to, with a plan of action within 24 hours of being raised.
  • Ensure defect dates remain within date as per client reports.
  • On clearance of defects, corrective action instructions are to be given to the team responsible for preventing re-occurrences of the same issue within 24 hours of defect being accepted by client.
  • Ensure all permits are submitted accurately and timeously within timelines specified by the client.
  • Assist with the compilation of job packs and site folders.
  • Responsible for accurately checking HOPs before final submission to client.
  • Preparing RFNSA Site Advice Updates & upload to be done on the 1st day of build
  • Reviewing client contract notices and updating checklists to ensure 100% compliance with build requirements.
  • Raise and check off bill of materials.
  • Assist with general warehouse duties if required.
  • Analyze defect and NCR data to find areas of opportunity for training.
  • Assist with general ad hoc administration duties in the Wireless Division
  • Assist with raising POs when required.
  • Ensure milestone actualization happens timeously.

Project Coordinator

SC Services
09.2020 - 01.2021
  • New Project Creation - including T: setup, MYOB, Replicon, Invoice/Variation/PO Tracker entries.
  • Site Packs - creation of site packs for projects including downloading RFNSA files, creating emergency procedures, site signage etc.
  • Site Access - gain access to site for projects e.g permit submission, providing insurances or individual certifications etc.
  • Project Maintenance - Updating of internal and client templates with new SWMS/JSAs versions and documentation.
  • Creating Purchase Orders in MYOB as per Quote (Subbies/Suppliers/Materials/Consumables)
  • Timesheets - fortnightly submission approvals as well as midweek corrections and reminders.
  • Annual/Sick leave co-ordination - approval forms, calendar bookings, replicon updates, medical certificates etc
  • Training/Inductions/Project-Related Medicals/Police Clearances - co-ordination of appointment times, PO creation, and internal record

keeping (T:, Skytrust & registers)

  • Vehicle servicing and repairs - co-ordination of appointment times, PO creation and internal record keeping (T:, Skytrust & registers)
  • Archiving - hard copy folders, T: folders, replicon entries, register entries etc after job completion.
  • Answering the phones and taking messages for people.
  • Arranging Project-related Freight and Couriers.
  • Accessing and updating client portals eg Ericsson Site Handler, Downer, Lendlease Pegasus, Motorola.
  • Client ID’s, activations and database management.
  • Assisting with invoice queries, credit card payments etc.
  • Saving invoice/receipts etc. to folder and updating credit card register.
  • Tools procurement and asset management T: folders, Skytrust entries, register

Administration Officer

Service Stream Fixed Communication
06.2018 - 09.2020

Project: NBN NMRA Network Restoration (Ticket of Works)

  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Assign new fiber and civils job to contractors and make sure that they meet the given target SLA Due.
  • Create an order in CONSOL for contractors within 24 hours once job was assigned to them.
  • Check and make sure that tech ON sited with NOC once arrived to site and OFF sited once job was completed.
  • Check, trace, monitor and escalate any material issues using the IFS system to be able to meet the KPI.
  • Monitor any unaccepted and unclaimed jobs in CONSOL
  • Provide updates and reports to NBN and escalate any issues.
  • Provide reports for any reason/justification on any missed SLA TOWs.
  • Monitor the progress of the project until completion


Project: OMMA Copper Network Assurance Report (Work Order)

  • Assign new copper jobs to contractors and make sure that they meet the given target SLA Due.
  • Check if a new Service Task Order has been created for contractors in ETA system.
  • Check and make sure that tech ON sited with NOC once arrived to site and OFF sited once job was completed.
  • Provide everyday report to NBN on any progress update for each job (WOR).
  • Check, trace, monitor and escalate any material issues using the IFS system to be able to meet the KPI.
  • Provide reports for any reason/justification on any missed SLA WORs.
  • Monitor the progress of the project until completion.




Project Officer

Service Stream Fixed Communication
12.2013 - 05.2014
  • Check and Review the Design/Plan and Bill of materials/quantities prior to acceptance of project.
  • Development and maintenance of templates/documentation standards.
  • Project Tracking, Monitoring and coordination of project resources.
  • Provide vital assistance to Project Managers.
  • Completion and upload of project based information into Oracle Projects and Procurement.
  • Raising and coding of purchase requisitions.
  • Liaising with Construction site staff with respect to variation order requests and other commercial related enquiries.
  • Oversee administrative functions as work scheduling and customer / client contact.
  • Maintain efficient and effective administrative systems and procedures to ensure an excellent standard of administrative and customer service.
  • General Admin duties
  • Monitor progress of work orders issued to subcontractors, providing additional clarification or information to enable the accurate completion of the orders.

Project In-Charge/Coordinator

Comm Trend Construction Corporation (CTCC)
05.2008 - 10.2013
  • Project In-Charge for multiple projects of Nokia Siemens Networks serving the Smart Telecommunications Inc and Globe telecommunications.
  • Plan, line-up and manage project resources internally and externally to make sure sufficient resources are allocated for project deployment and support.
  • Identify, define and manage project deliverables to make sure projects are delivered according to requirements and scope of work.
  • Monitor and manage project schedules to make sure projects are delivered on time.
  • Ensures that budgeted rollouts and upgrades are implemented on time.
  • Project Planning, Scheduling and coordinating site activities from site survey, delivery of equipment, installation, change-out and dismantling and pull-out of equipment.
  • Monitor 2G and 3G sites to be on aired during cutover and monitor sites alarms for Huawei-Globe SDR project at GLOBE NOC (Network Operations Center) Valero Makati City (August 10, 2009-October 10, 2010)
  • Manage and coordinate the implementation such as Site Survey, Delivery of Equipment, Construction of BTS pedestal pad, Installation and Change-Out, Dismantling and Pull-out of multiple projects serving the Huawei Technologies and Globe Telecommunications.
  • Prepares Documentation Report such as Microwave Installation Report, Equipment Installation Report, Hardware Installation Report, Technical Site Survey Report, Site Folders, and ASBUILT Copy including the preparation of RAAWA/WORAP.
  • Prepares Technical Site Survey Report (TSSR)
  • Prepares Link Budget and Path Profile using Path Loss Software (Version PL 4.0)


Education

No Degree - Microsoft EXCEL Intermediate And Advance 2018

Excel Consulting Solutions PTY Limited
Level 1, 140 St. George Terrace Perth
05.2018

No Degree - AUTOCAD 2013 With Color Rendering

Autodesk Authorized Training Centre
Monumento Philippines
09.2013

Bachelor of Science - Electronics And Communications Engineering

Mariano Marcos State University
16, City Of Batac, Ilocos Norte 2906, Philippines
04.2007

Skills

  • Project Scheduling, Planning, Documentation and Reporting
  • Project Management
  • Microsoft Office (Excel, Word and Powerpoint)
  • Knowledge of Project Management Software (Ms Project and Gantt Charts)
  • Invoicing, Raising Purchase Requisitions and Orders
  • Budgeting/Cost Management
  • Task tracking
  • Communication
  • Assist Project
  • Time Management
  • Organization

KUDOS ACCOUNTABILITY AWARDEE (NATIONAL) at Service Stream Fixed Communications

"Sheree look after all reporting and organising of Network Assurance TOW & WOR in WA. This means that without question Sheree is always looking at what needs to be done and what will cause a problem if left to long. Sheree is a quiet performer, although not technical she handles most problems herself, only escalating when she is in over her depth and even then generally has the answers to any questions asked of her. Set a task and it will always be completed on time and with an eye for detail. Sheree is dedicated to her role, happy to assist anyone and a person who always endeavours to provide the best service to Service Stream and our clients.”

Additional Information

CHARACTER REFERENCES


Milan Vahala

Project Manager

Epiroc Kinetic Logging Services

Western Australia

+0401 007 278


Steve Mayfield

Field Service Manager

Service Stream Pty Ltd.

Western Australia

+0401 778 583


Phill Warneke

Field Supervisor

Service Stream Pty Ltd

Phill.Warneke@servicestream.com.au

+61411895318


Ferdinand Aurelio

Construction Manager

Ericsson

Victoria

+61419231107


Tom Males

Director

THM Electrical and Communications Pty Ltd

Western Australia

+61407736842

Timeline

Project Support Officer

Epiroc Kinetic Logging Services
04.2022 - 05.2024

Project Coordinator

THM Electrical And Communications
09.2021 - 03.2022

Quality Assurance Officer

SC Services
02.2021 - 09.2021

Project Coordinator

SC Services
09.2020 - 01.2021

Administration Officer

Service Stream Fixed Communication
06.2018 - 09.2020

Project Officer

Service Stream Fixed Communication
12.2013 - 05.2014

Project In-Charge/Coordinator

Comm Trend Construction Corporation (CTCC)
05.2008 - 10.2013

No Degree - Microsoft EXCEL Intermediate And Advance 2018

Excel Consulting Solutions PTY Limited

No Degree - AUTOCAD 2013 With Color Rendering

Autodesk Authorized Training Centre

Bachelor of Science - Electronics And Communications Engineering

Mariano Marcos State University
Sheree Anne Ramos