Shereen Hackett
Tahmoor,NSW
Summary
Friendly, with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.
Overview
22
22
years of professional experience
Work History
Cafe Worker
Johnies Food Bar
03.1999 - 02.2001
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
- Monitored food temperatures to comply with safety regulations.
Cashier
Woolworths
01.1996 - 01.1997
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Cashier
Mcdonalds, PDI FOODS
02.1995 - 01.1996
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Support Volunteer
Cootamundra Nursing Home
01.2017 - 01.2017
- Maintained clean, neat, and operational facilities to serve program needs.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Aided patients with personal hygiene by giving baths, dressing and assisting in feeding.
- Maintained stringent hygiene standards of unit with disinfection and consistent restock of all equipment.
- Assisted patients with mobility by providing physical support and pushing wheelchairs.
- Worked with staff to develop and implement treatment plans.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of 10+ residents under long-term care.
Education
No Degree -
Bowral High School
Bowral, NSW12.1993
Skills
- Server Support
- Incident Reporting
- Kitchen Support
- Recipe-Based Cooking
- Verbal and Written Communication
- Individual Support
- Social Development
- Assisted Living
- Dietary Needs
- Group Communication
- Client Relations Strength
- Wellness Checks
- Client Service
- Facility Safety
- Clear Communication
Timeline
Support Volunteer
Cootamundra Nursing Home
01.2017 - 01.2017
Cafe Worker
Johnies Food Bar
03.1999 - 02.2001
Cashier
Woolworths
01.1996 - 01.1997
Cashier
Mcdonalds, PDI FOODS
02.1995 - 01.1996
No Degree -
Bowral High School
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