Shereen Hallak
Summary
Highly motivated Sales Associate and employee with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Sales Associate
Optus
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Assistant
Lovisa
11.2021 - 04.2022
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Retail Worker
Burgies
11.2020 - 11.2021
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
Education
Bachelor of Dermal Science - Science
Victoria University
Melbourne, VIC10.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Goal-Oriented
- Cash Handling
- Tech experience
- Training new staff
- POS System Operation
- Product Recommendations
Accomplishments
Assisted the coordination and operations of a food and beverage section for a festive event of over 3000 people. Overlooking and working in a team to ensure a high-level standard was kept amongst 14 food stalls.
INTERESTS
Make up, Art, Tv shows, Reading
REFERENCES
Reference available upon request.
Timeline
Sales Associate
Optus
05.2022 - Current
Sales Assistant
Lovisa
11.2021 - 04.2022
Retail Worker
Burgies
11.2020 - 11.2021
Bachelor of Dermal Science - Science
Victoria University
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