Shez Orang

As an Account Manager at Designer Doorware, I maximize client satisfaction through high-quality door hardware solutions. I expertly align product offerings with client preferences and needs, ensuring a seamless customer experience from initial contact through to post-sale support. My responsibilities include enhancing client engagement, expanding the customer base, and driving revenue growth through strategic sales initiatives.

Key Responsibilities

• Client Relationship Management: I build and maintain strong relationships with clients, understanding their needs and preferences to provide tailored door hardware solutions.

• Consultative Selling: I engage with clients through consultative selling techniques to identify their requirements and offer personalized door hardware solutions that meet their needs.

• Outbound Sales: I conduct outbound sales efforts to expand the customer base and increase revenue.

• CRM Management: I utilize Priority CRM for effective customer relationship management, tracking sales activities, and maintaining up-to-date client information.

• Commercial Project Management: I manage and coordinate commercial door hardware projects, ensuring timely and within-budget delivery.

• Strategic Planning: I collaborate with team members to develop and execute strategic sales plans that align with company goals.

• Market Analysis: I monitor market trends and competitor activities to align product offerings with current customer preferences and identify new business opportunities.

As a Sales Representative, I maximized client satisfaction with high-

quality furniture solutions, skillfully aligning product offerings with

client preferences and needs.

Key Responsibilities:

• Enhanced client engagement through consultative selling and

personalized solutions.

• Conducted outbound sales to expand customer base and increase

revenue.

• Utilized Zoho CRM for effective customer relationship

management and sales tracking.

• Ensured high standards of customer service, addressing inquiries

and resolving issues promptly.

• Managed showroom operations, including inventory control and

visual merchandising.

• Collaborated with team members to develop and execute strategic

sales plans.

• Monitored market trends to align product offerings with customer

preferences.

As a Business Executive, I played a pivotal role in identifying new

business opportunities and enhancing operational processes, ensuring

strategic growth and efficiency during contract projects.

Key Responsibilities:

• Executed comprehensive market analyses to uncover new business

opportunities, enhancing strategic planning and fostering growth.

• Negotiated and established key partnerships, enhancing market

position and driving business growth within the contract's scope.

• Implemented process improvements to increase operational

efficiency and streamline workflows.

• Developed and executed targeted communication strategies to

enhance client engagement and support long-term business

objectives.

In my role at P.J.S Ltd, I effectively handled Civil Site Engineering,

Project Planning, and Document Control. This position showcased my

broad skill set and significant contributions to all phases of project

execution.

Key Responsibilities:

• Provided expert engineering guidance and oversight, ensuring

compliance with project specifications and safety standards.

• Led project scheduling and resource allocation, enhancing

timelines and operational efficiencies.

• Managed and safeguarded all project documentation, maintaining

accuracy and adherence to industry regulations.

• Conducted detailed analyses to identify new business

opportunities, influencing strategic planning.

• Negotiated and secured key partnerships to enhance market

position and drive project-specific growth.

• Implemented process improvements to increase operational

efficiency and streamline workflows.

• Executed comprehensive market and strategic analyses to

capitalize on new business opportunities, fostering growth and

innovation.

As Product Manager, I drove merchandising strategy and product

management, substantially boosting the company's market presence

over seven years.

Key Responsibilities:

• Guided merchandise strategy, aligning with fashion trends and

market demand.

• Strengthened partnerships to enhance product quality and supply

chain efficiency.

• Implemented pricing and promotional tactics to maximize sales

and brand visibility.

• Maintained strong relationships, ensuring stakeholder satisfaction

and consistent performance.

As Sales Manager, I led strategies that significantly boosted revenue

and expanded market presence, blending advanced sales techniques

with innovative digital marketing.

Key Responsibilities:

• Crafted and implemented sales plans that markedly increased

revenue and market share.

• Consistently exceeded sales targets through effective prospecting

and negotiation.

• Enhanced brand visibility and customer interaction via targeted

digital strategies.

• Optimized business travel

As a Sales Engineer, I led strategic initiatives to enhance revenue

growth and maximize market share, developed comprehensive sales

plans aligned with company objectives, and ensured legal compliance

during contract negotiations.

Key Responsibilities:

• Spearheaded initiatives that significantly increased revenue and

expanded market share.

• Crafted and implemented sales strategies that effectively met

corporate goals.

• Provided expert legal assistance in contract negotiations to ensure

compliance and mitigate risks.

In my combined roles as a Roster Administrator and Sales Engineer, I

managed both staff scheduling and client solutions, showcasing my

ability to multitask and drive operational and sales efficiency.

Key Responsibilities:

• Oversaw staff scheduling, coordinated adjustments, and

forecasted needs to optimize operations.

• Applied technical expertise to evaluate client needs, craft tailored

proposals, and conduct negotiations, strengthening client

relationships.

• Balanced administrative duties and sales responsibilities,

enhancing organizational growth and efficiency.