Sheridan Kisvarda
Melbourne,VIC
Summary
Experience and versatile professional with a proven track record as both a salon owner and salon manager. My success in leading salon operations highlights my ability to cultivate future high-performing beauty therapist. Eager to leverage my entrepreneurial background, managerial expertise, and commitment to excellence in a training and assessment role, offering a unique perspective to drive success and development.
Overview
11
11
years of professional experience
Work History
Operations Manager
RJC Electrical Solutions
Williamstown, VIC
01.2023 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Enforced federal, state, local and company rules for safety and operations.
- Maintained accurate records of financial transactions and organized ledgers.
- Provided customer service regarding billing inquiries.
- Generated monthly financial statements for internal use.
- Monitored accounts to ensure payments are up to date.
- Reconciled account balances with general ledger entries on a regular basis.
- Recorded journal entries into the accounting system software program.
Beauty Salon Owner
STK Beauty House
St Kilda, VIC
07.2019 - Current
- Created and managed the budget for all salon-related expenses, including supplies and personnel.
- Implemented new marketing strategies to increase visibility of the beauty salon in the community.
- Performed administrative duties such as payroll processing and bookkeeping activities.
- Maintained inventory of tools, equipment, products, and supplies necessary for daily operations.
- Ensured compliance with state regulations regarding health codes and safety protocols within the salon.
- Determined pricing for products or services based on costs and competition.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Kept records for production, inventory, income and expenses.
- Performed skin analysis to determine client needs and advised on suitable treatments.
- Provided facial massage, waxing, tinting, manicures and pedicures for clients.
- Maintained cleanliness of the salon by disinfecting tools and equipment after use.
- Prescribed skincare products according to individual customer requirements.
- Provided advice on beauty treatments such as facials, body wraps and massages.
- Organized appointments with clients and managed a busy schedule of bookings.
- Kept up-to-date with new techniques in the beauty industry by attending training courses.
Beauty Salon Manager
Brazilian Butterfly
Melbourne, Vic
06.2013 - 03.2020
- Managed staff, including hiring, training and scheduling employees.
- Developed and implemented salon policies to maintain a professional atmosphere.
- Advised customers on beauty treatments, services and products.
- Monitored stock levels of supplies and equipment for the salon.
- Conducted regular performance reviews with all staff members.
- Maintained financial records such as sales reports, payrolls and invoices.
- Ensured compliance with health and safety regulations in the salon.
- Established relationships with local businesses to promote services offered by the salon.
- Resolved customer complaints in a timely manner.
- Performed administrative tasks such as answering phone calls, responding to emails and maintaining customer databases.
- Initiated cost-saving measures in order to reduce overhead expenses.
- Tracked sales performance metrics daily in order to measure success rate of campaigns.
- Oversaw daily salon operations and performed general salon tasks.
- Coordinated salon's master schedule, managing client appointments, personnel schedules and promotional events.
- Supervised banking procedures, cash flow and accounting processes.
- Scheduled employees and made sure all shifts had adequate coverage.
- Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
Education
Certificate IV - Training And Assessment
Chisholm Institute
Melbourne, VIC03.2024
Diploma - Beauty Therapy
Australian College of Hair Design And Beauty
Melbourne12.2012
Skills
- Training Staff
- Safety Awareness
- Day-To-Day Operations
- Account Management
- Inventory Controls
- Financial Management
- Business Development
- Cleanliness and Sanitation
- Decision-Making Skills
- Scheduling
- Revenue Generation
References
References available upon request.
Timeline
Operations Manager
RJC Electrical Solutions
01.2023 - Current
Beauty Salon Owner
STK Beauty House
07.2019 - Current
Beauty Salon Manager
Brazilian Butterfly
06.2013 - 03.2020
Certificate IV - Training And Assessment
Chisholm Institute
Diploma - Beauty Therapy
Australian College of Hair Design And Beauty
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