Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sheridan Locke Hathaway

Willagee,WA

Summary

hi I’m Sheridan locke hathaway I’m 24 , with serveral qualifications & certificates I’m a full time mum of a one year old son I am hoping to get back into the workplace soon, this is why I think you should recommend to hire me for this position because coworkers see me as reliable and competent in the work environment, my ability to focus is a strength, allowing me to understand ideas deeply, I am organized,, responsible, honest, efficient, i work towards goals without being distracted , I have a rational approach to problems, I have a unique ability to think outside the box and come up with creative solutions. I can adaptable and can easily adjust my thinking to suit changing circumstances. as i see it as an opportunity to gain knowledge from new experiences

Overview

1
1
Certification

Work History

Crew Member

Kebab Shop
  • Maintained cleanliness and organization of food preparation areas to adhere to health standards.
  • Assisted in food preparation by assembling kebabs and side dishes efficiently.
  • Operated kitchen equipment safely, following operational protocols to minimize hazards.
  • Trained new crew members on standard operating procedures and best practices in the kitchen.
  • Collaborated with team members to streamline order processing during peak hours.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Became familiar with products to answer questions and make suggestions.
  • Stocked shelves to organize aisles in assigned department.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Accurately operated cash register to process customer payments.
  • Brewed coffee and tea and changed out drink station syrups.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Prepared salads, soups and sandwiches for customers.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Provided exceptional customer service, ensuring positive dining experiences for all patrons.

Fast Food Worker

Chicken Treat
  • Operated kitchen equipment to prepare food items efficiently and safely.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of workstations to adhere to health standards.
  • Assisted in training new staff on food preparation and safety protocols.
  • Monitored inventory levels and communicated restocking needs to management effectively.
  • Followed operational procedures for cash handling and processing transactions accurately.
  • Engaged customers with menu knowledge, promoting specials and upselling products effectively.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Assisted with preparing salads and cold food items.
  • Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
  • Improved kitchen organization, streamlining food preparation tasks and reducing order preparation times.
  • Conducted thorough cleaning and sanitation of kitchen equipment, upholding high standards of hygiene.
  • Prepared food orders with attention to detail, ensuring high-quality meals for customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Construction Worker

Air Conditioning
  • Operated power tools and equipment safely to complete construction tasks efficiently.
  • Assisted in installation of air conditioning systems, ensuring compliance with safety standards.
  • Collaborated with team members to execute project plans and timelines effectively.
  • Maintained clean and organized work areas to enhance productivity and safety.
  • Followed blueprints and technical drawings accurately to meet project specifications.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Led team in high-pressure environments to meet strict deadlines, ensuring project completion on time.
  • Assisted in design of cost-efficient, sustainable building solutions, meeting clients' environmental goals.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials and equipment onto and off construction sites.

Customer Service Cashier

Coles Supermarket
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Demonstrated adaptability by quickly learning new payment systems and procedures.
  • Resolved customer complaints promptly, ensuring satisfaction and retention.
  • Supported inventory management by restocking shelves as needed during shifts.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Redeemed coupons to discount purchases.
  • Participated in regular inventory counts, ensuring accuracy in store stock levels.
  • Collaborated with team members to streamline checkout processes, reducing average customer wait time.

Education

No Degree -

Hamilton Senior High School
Hamilton Hill

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Problem-solving
  • Clear communication
  • Cleaning
  • Attention to detail
  • Taking orders
  • Customer engagement
  • Flexible schedule
  • Safe food handling
  • Leadership qualities
  • Store opening and closing
  • Food preparation
  • Cooking
  • Supplies monitoring and restocking
  • Beverage preparation

Certification

RSA LICENSE

BARISTA BASICS CERTIFICATE

BARISTA ARTS CERTIFICATE

COVID 19- HYGIENE CERTIFICATE

Timeline

Crew Member

Kebab Shop

Fast Food Worker

Chicken Treat

Construction Worker

Air Conditioning

Customer Service Cashier

Coles Supermarket

No Degree -

Hamilton Senior High School

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Sheridan Locke Hathaway