Summary
Overview
Work History
Education
Skills
Timeline
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Sheridan Skillin

Bowning,NSW

Summary

Organized and motivated professional with over 8 years of experience in mining, hospitality, and customer service sectors. Expertise in office administration, payroll support, data entry, onboarding, and logistics coordination. Proficient in Xero with a proven track record of managing high-volume workloads and supporting large teams in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Customer Service Assistant

Ampol Foodary Yass
Yass
09.2025 - Current
  • Provided exceptional customer service in busy retail environment.
  • Handled cash register transactions accurately while maintaining proper security measures.
  • Ensured clean and organized store displays and shelves to enhance shopping experience.
  • Collaborated with team members to efficiently complete tasks and meet store goals.
  • Stocked shelves with merchandise according to company procedures to ensure product availability and presentation.
  • Cleaned work areas and equipment at the end of each shift.

Administration Assistant

Tulla Drilling PTY LTD
Mount Isa, QLD
10.2018 - 09.2024

Coordinated travel and accommodation bookings for 100 employees, ensuring seamless logistics and timely arrangements.

  • Coordinated office operations and maintained efficient administrative processes.
  • Organized onboarding processes across multiple sites, ensuring compliance with regulatory requirements and facilitating smooth integration of new employees.
  • Data entry & Coordination for all maintenance on 86 assets, including registrations, inspections, mine site inspections.
  • Utilized Xero for invoicing, payroll data management, purchase orders, and financial record keeping, contributing to accurate financial operations.
  • Provided payroll support, ensuring accurate data entry and timely processing.
  • Scheduled and tracked site inspections, including mine site compliance.
  • Acted as one of the key points of contact between staff, contractors and management.
  • Maintained organised records, improving efficiency and workflow

Hospitality Supervisor

Paul Irvine Group
Mount Isa, QLD
03.2014 - 09.2018
  • Supervised daily operations in hospitality settings, enhancing guest satisfaction through high service standards.
  • Trained new staff on customer service protocols and operational procedures.
  • Resolved conflicts between guests and staff, fostering a positive environment and maintaining service quality.
  • Executed day-to-day duties with attention to detail, contributing to overall operational success.
  • Organized special events such as wakes, wedding receptions according to client specifications.

Education

Lake Ginninderra Collegue
Canberra, ACT

Skills

  • Office administration and coordination
  • Payroll support and data processing
  • Data entry and records management
  • Xero invoicing and accounts support
  • Travel and accommodation booking
  • Staff onboarding and medical inductions
  • Customer service and communication
  • Team leadership and supervision
  • Time management and attention to detail

Timeline

Customer Service Assistant

Ampol Foodary Yass
09.2025 - Current

Administration Assistant

Tulla Drilling PTY LTD
10.2018 - 09.2024

Hospitality Supervisor

Paul Irvine Group
03.2014 - 09.2018

Lake Ginninderra Collegue
Sheridan Skillin