Sherif Abdel malek
Clyde North,Australia
Summary
Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
7
7
years of professional experience
Work History
Owner
Yummy Snacks
07.2022 - 07.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Enhanced the overall aesthetic of the coffee shop, resulting in positive reviews and increased foot traffic.
Manger
Data Cluster
01.2018 - 12.2021
- NBN Civil Work Technician Skilled in executing civil construction projects related to the National Broadband Network (NBN) in Australia. Responsibilities included site preparation, trenching, conduit installation, and ensuring compliance with safety and regulatory standards. Collaborated with cross-functional teams to facilitate the deployment of network infrastructure, contributing to the enhancement of telecommunications services. Demonstrated proficiency in project management, problem-solving, and effective communication in high-pressure environments.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Telecommunications Technician
Telstra
10.2017 - 12.2018
- Telstra Technician - Copper Landline Repair Performed installation, maintenance, and repair of copper landline services for Telstra, ensuring optimal connectivity for residential and business customers. Conducted thorough troubleshooting to diagnose faults, executed repairs, and upgraded infrastructure as needed. Maintained compliance with industry standards and safety regulations, while providing exceptional customer service and technical support. Collaborated with team members to enhance service delivery and reduce downtime.
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
Education
Bachelor’s degree - quality Control
Workers University
05.2003
Skills
- Customer service skills
- Presentation skills
- Manufacturing
- Quality control
- Ability to work long hours
- Ability to work under pressure
- Independent work
- Communication skills
- Ability to learn new technical skills
- Ability to meet deadlines
References
Available upon request
Professionaltrainingsandcertificates
- Certified Security Operations
- First Aid
- Responsible Service of Alcohol
- Safety Procedures
Languages
Arabic
English
Timeline
Owner
Yummy Snacks
07.2022 - 07.2024
Manger
Data Cluster
01.2018 - 12.2021
Telecommunications Technician
Telstra
10.2017 - 12.2018
Bachelor’s degree - quality Control
Workers University
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