SHERISE EVANS
McKails,WA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Book Keeper and Office Manager
Preformance Towing
Mt Hawthorn , Western Australia
03.2015 - 09.2015
- Developed standard operating procedures for all administrative employees.
- Maintained CRM database with customer updates and report generation.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
Customer Service Cashier
Discount Cosmetics
Dianella, WA
08.2011 - 04.2014
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Completed file maintenance log for price discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Set up new sales displays each week.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Operated cash register to record transactions accurately and efficiently.
Education
Mt Lawley SHS
Mt LawleySkills
- Opening and closing offices
- Office procedures understanding
- Filing and bookkeeping
- Understanding of office operations
Timeline
Book Keeper and Office Manager
Preformance Towing
03.2015 - 09.2015
Customer Service Cashier
Discount Cosmetics
08.2011 - 04.2014
Mt Lawley SHS
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