Summary
Overview
Work History
Education
Skills
References
Training
Languages
Teaching Experience
Timeline
Generic
Sherlyn Hoogkamp

Sherlyn Hoogkamp

Gayndah,QLD

Summary

Dynamic digital publisher with a proven track record at Remoting, excelling in SEO optimization and content development. Adept at enhancing online visibility and fostering customer relationships. Recognized for attention to detail and effective communication, driving successful marketing strategies and engaging digital content across platforms. Team-oriented professional with established talents in creating high-quality print and digital materials. Multitasker with outstanding time management and customer service abilities. Experience in using Photoshop, Excel and Illustrator to scan documents, add graphics, perform photo retouching, and create charts. Comfortable working independently or as part of supportive team. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

25
25
years of professional experience

Work History

Digital Publisher

Remoting
04.2023 - 11.2025
  • Microsoft Teams
  • Created, edited and optimized web content for SEO purposes.
  • MEPS
  • Encoding
  • PDF conversion
  • Developed engaging digital content for publications and online platforms.
  • Edited and proofread materials for clarity, consistency, and adherence to guidelines.
  • Assisted in implementing SEO strategies to enhance online visibility of publications.
  • Coordinated with graphic designers to create visually appealing layouts and designs.

Business Owner

S & S Services, Lda
Comoro, Timor-Leste
06.2016 - 03.2022
  • Managed daily operations and ensured efficient workflow across all business areas.
  • Developed marketing strategies to enhance brand visibility and customer engagement.
  • Cultivated relationships with suppliers to secure quality products and favorable terms.
  • Led financial planning and budgeting to maintain profitability and control costs.
  • Trained staff on customer service protocols to deliver exceptional client experiences.

Digital Publisher

Watchtower Bible and Tract Society
Dili, Timor-Leste
01.2010 - 01.2016
  • Webpage Maintenance
  • MEPS Programming
  • Online Translation

Secretary

MBM Interior Design Glass Supplies
Balibago, Philippines
01.2001 - 01.2008
  • Organized and maintained filing systems for project documents and client records.
  • Managed scheduling for design consultations and client meetings efficiently.
  • Coordinated communication between designers, suppliers, and clients effectively.
  • Handled incoming calls and responded to inquiries with professionalism.
  • Supported office staff with administrative tasks to enhance workflow productivity.

Sales Assistant

Yellow Pages
Pampanga Branch, Philippines
01.2008
  • Assisted customers in locating services and products through Yellow Pages platform.
  • Processed customer inquiries via phone and email, providing timely support.
  • Updated customer records in database, ensuring data accuracy and integrity.

Education

Accounting & Bookkeeping Course - Business Accountancy

International Open Academy
Online
12-2019

American Sign Language Course - American Sign Language

International Open Academy
Online
09-2019

Tesol Certified Course - Teaching English To Speakers of Other Languages

International Open Academy
Online
09-2019

Computer Science

Holy Angel university
Philippines
01.2001

High School -

Don Jesus Gonzales High School
Philippines
01.2000

Elementary School -

Pandacaqui Elemetary School
Philippines
01.1996

Skills

  • MEPS folder
  • SEO optimization
  • Customer relationship management
  • Team leadership
  • Staff training
  • Data analysis
  • Attention to detail
  • Effective communication
  • Time management
  • Workflow organization
  • Adaptability
  • Problem-solving abilities
  • Microsoft Office
  • Microsoft Onenote
  • Windows 10

References

  • Darren Hester, Watchtower Bible and Tract Society, dhester@jw.org, 3313047, 3312321
  • Michael Manalo, T.More Professional Construction Unipessoal Lda, 77278810

Training

Pioneer Service School, Watchtower Bible and Tract Society, Sydney, Australia, 03/19/12, The course curriculum includes communication skills, personal organization and planning, budgeting and time management, seeking out and engaging members of the community, Teaching and imparting life skills, how to provide comfort and support to the depressed and disadvantaged, and strengthening families.

Languages

  • English, Fluent in speaking, reading and writing.
  • Tetun, Fluent in speaking, reading and writing.
  • Tagalog, Fluent in speaking, reading and writing.
  • American Sign Language (ASL), Fluent in conversation.
  • Indonesian, Intermediate communication skills.
  • Kapampangan, Fluent in speaking, reading and writing.

Teaching Experience

I have been taught through the Watchtower Theocratic ministry school in how to teach effectively. I have been using this training in the teaching of local deaf ones in how to use sign language to communicate. I am also teaching my husband how to speak Tetun as well.

Timeline

Digital Publisher

Remoting
04.2023 - 11.2025

Business Owner

S & S Services, Lda
06.2016 - 03.2022

Digital Publisher

Watchtower Bible and Tract Society
01.2010 - 01.2016

Sales Assistant

Yellow Pages
01.2008

Secretary

MBM Interior Design Glass Supplies
01.2001 - 01.2008

Accounting & Bookkeeping Course - Business Accountancy

International Open Academy

American Sign Language Course - American Sign Language

International Open Academy

Tesol Certified Course - Teaching English To Speakers of Other Languages

International Open Academy

Computer Science

Holy Angel university

High School -

Don Jesus Gonzales High School

Elementary School -

Pandacaqui Elemetary School
Sherlyn Hoogkamp