Summary
Overview
Work History
Education
Skills
Timeline
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SHERRE CHEHADE

Melbourne,VIC

Summary

A motivated individual who strives to accomplish customer satisfaction. Have contributed to achieving KPI's for a multitude of companies. Ability to maintain a safe and positive working environment as well as high attention to detail. Driven with excellent time management and prioritization skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings.

Overview

3
3
years of professional experience

Work History

Early Childhood Educator

Journey Early Learning
04.2023 - Current
  • Maintained and fostered positive and constructive interactions with staff, families, and children
  • Applied play-based strategies to provide diverse approaches to learning
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance
  • Supervised student teachers to provide objective feedback
  • Developed and implemented behaviour management plans
  • Gave one-on-one attention to children while maintaining overall focus on entire group
  • Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.

Cinema Worker

Reading Cinemas
03.2022 - 04.2023
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices
  • Stocked and organized concession supplies to provide customers with food and beverage options
  • Collaborated with other staff members for smooth theatre operations
  • Welcomed guests to theatre with friendly demeanour and smile and directed to screening rooms
  • Checked IDs for age-restricted shows in compliance with regulations
  • Aided guests with special needs and helped with seat accommodations
  • Handled emergency situations to maintain safety of staff and customers
  • Sold admission, processed payments, and issued tickets.

Retail Assistant

Lovisa
10.2022 - 01.2023
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Helped customers complete purchases, locate items, and join reward programs
  • Maintained clean sales floor and straightened and faced merchandise
  • Stocked merchandise, clearly labelling items, and arranging according to colour
  • Used POS system to process sales, returns, online orders, and gift card activations
  • Answered questions about store policies and addressed customer concerns
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
  • Balanced and organized cash register by managing cash, counting change, and storing coupons
  • Developed professional relationships with customers to increase loyalty, retention, and rapport
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Retail Assistant

Hairhouse Warehouse
04.2020 - 02.2022
  • Maintained tidy and organized store environment to comply with cleanliness standards
  • Greeted customers, helped locate merchandise, and suggested suitable options
  • Assisted customers with prompt and polite support in-person and via telephone
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Processed customer returns to manage smooth refunds and exchanges following store procedures
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
  • Provided exceptional services and pleasant shopping experiences to retail customers
  • Listened to customer needs and desires to identify and recommend optimal products
  • Increased sales and customer satisfaction through personalized servicing.

Education

12 VCE -

Thomastown Secondary College

Skills

  • Caring and Empathetic Demeanour
  • Enthusiastic and Driven
  • Student Engagement and Development
  • Clear and Direct Communication
  • Restocking Supplies
  • Strong Work Ethic and Dependable
  • Positive Customer Engagement
  • Upselling Strategies

Timeline

Early Childhood Educator

Journey Early Learning
04.2023 - Current

Retail Assistant

Lovisa
10.2022 - 01.2023

Cinema Worker

Reading Cinemas
03.2022 - 04.2023

Retail Assistant

Hairhouse Warehouse
04.2020 - 02.2022

12 VCE -

Thomastown Secondary College

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SHERRE CHEHADE