Sherri Thomas
Newcastle,NSW
Summary
Outcome driven professional accomplished in exceeding targets with a results-driven approach. Passionate in providing value to teams and company goals with a positive and bright attitude.
Overview
7
7
years of professional experience
Work History
Recruitment Associate
Recruitnow!
11.2023 - Current
- Administration updating company database, emails and phone calls with an average of 70 phone calls daily.
- Meeting daily KPI targets and goals.
- Conducting formal interviews with candidates.
- Organising client meetings, consulting with them to streamline optimal outcomes.
- Cold calling possible clients and candidates to provide recruitment services..
- Collected, arranged, and input information into database system.
- Cultivated positive relationships with clients and candidates to provide best possible services.
Business Development Manager
Smart Energy
11.2022 - 11.2023
- Cold calling through phone and door to door lead generation.
- Performing thorough product presentations for clients to ensure sales.
- Managed a diverse portfolio of vendors to ensure best client solutions.
- Consolidating and solidifying sales by following strict post procedures and ensuring client satisfaction.
- Meeting strict KPI sales targets, productive and profitability.
- Creating beneficial solutions for clients based on their brief and requirements.
- Experienced in use of formal online proposals and paper contracts.
Team Leader
Smart Energy
12.2020 - 11.2022
- Conducted training and mentored team members to promote productivity, efficiency and achieving KPIs.
- Met own KPI targets and goals whilst maintaining team productivity.
- Building strong relationships with customers through positive attitude and attentive response.
- Establishing open and professional relationships with team members to achieve quick resolutions for various issues.
- Creating protocols and business operations to ensure the highest level of performance.
- Fostering a culture of team members with ability to work well collectively and independently.
Team Leader
Subway
09.2017 - 11.2020
- Providing excellent customer service to promote customer return.
- Following food safety procedures and policies.
- POS system and money handling.
- Training team members and managing task delegation.
- Providing conflict resolution for unsatisfied customers.
Education
Abilities
Skills
- Product and Service Sales
- Professional Networking
- Administration
- Staff Management
- Team Leadership
- Digital Sales
- Client Relationship-Building
- Client Base Retention
- Salesforce Software
- Cold Calling
Timeline
Recruitment Associate
Recruitnow!
11.2023 - Current
Business Development Manager
Smart Energy
11.2022 - 11.2023
Team Leader
Smart Energy
12.2020 - 11.2022
Team Leader
Subway
09.2017 - 11.2020
Abilities
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