Summary
Overview
Work History
Skills
Referees
Timeline
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Sheryl Lampkin

Great Bay,TAS

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

23
23
years of professional experience

Work History

Community Aged Care Worker

Huon Regional Care
Bruny Island, Tasmania
05.2020 - Current
  • Collaborated with other health professionals to implement care plans tailored to each client's needs.
  • Actively listened to client concerns and complaints while providing appropriate guidance.
  • Coordinated end-of-life care plans including palliative care options when necessary.
  • Developed strategies for managing challenging behaviours exhibited by some clients.
  • Assessed potential risks posed by environmental hazards within the home environment.

Coordinator

Bruny Island Respite (Huon Regional Care)
Bruny Island, Tasmania
02.2001 - 06.2024
  • Ensured compliance with company policies and procedures related to project management activities.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Monitored inventory levels and ordered additional supplies as needed.
  • Researched and prepared reports required by management or governmental agencies.
  • Analyzed financial activities of department to share budgetary input with managers.
  • Resolved customer complaints or answered customers' questions.

Shop Assistant

Adventure Bay General Store
Adventure Bay, TAS
01.2001 - 04.2013
  • Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
  • Resolved customer complaints in a professional manner.
  • Maintained accurate inventory levels through regular stock checks.
  • Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
  • Utilized problem solving skills to resolve customer issues quickly and efficiently.
  • Operated the cash register to process customer purchases accurately and efficiently.
  • Answered phone inquiries regarding store hours, product availability, pricing.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Conducted inventory counts and audits as scheduled by management.

Skills

  • Behavioral Management
  • Client Confidentiality
  • Incident Reporting
  • Documentation
  • COVID-19 Safety Policies
  • Time Management
  • First aid and safety
  • Records Management
  • Financial Administration

Referees

  • Geoff Byrne - 0428 621 963
  • Hannah Lofts - hlofts@huonregionalcare.org.au
  • Lee Allan - 0400 595 344
  • Michael Carnes - 62 931 456

Timeline

Community Aged Care Worker

Huon Regional Care
05.2020 - Current

Coordinator

Bruny Island Respite (Huon Regional Care)
02.2001 - 06.2024

Shop Assistant

Adventure Bay General Store
01.2001 - 04.2013

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Sheryl Lampkin