Experienced with managing office works, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.
Overview
28
28
years of professional experience
Work History
Office Administrator
ECOSHINE SERVICES PTY LTD
07.2018 - Current
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files.
Facilitated smooth operations by efficiently handling incoming mail and phone calls,
Expedited document processing with accurate data entry and timely filing.
Doing payrolls and invoices
Generally helping my husband in running his business as this is our family business. Normally replacing and taking in charge of the cleaning when staff are sick or having emergency.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Records Administrator
Griffith Hack Trademark and Patents
02.2008 - 05.2018
Supported legal teams in entering new cases on the system (Trademark, Patent and Designs) and, providing timely retrieval of requested documentation for case preparation.
Assisted in the development of comprehensive records retention schedules, ensuring timely disposal of outdated information.
Assisted with typing, data entry, and answering incoming calls as required.
Maintained accuracy of records by verifying accuracy of data in records.
Updated records with new information.
Creating and Providing renewal Quotations for TM, Patents, Designs to the clients query.
Sending renewal reminders to the Clients for cases (Patent Design and Trademark ) due for renewals.
Receiving renewal instructions and Renewing Patent. Trademark , Design cases upon clients instructions and preparing the necessary papers and documents.
Processing Renewal Invoices
Checkout Operator
Woolworths Limited
05.2003 - 02.2008
Maintained a clean and organized checkout area, ensuring a positive shopping experience for customers.
Restocked and organized merchandise in front lanes.
Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
Sales Attendant
Manila Cigars Inc
01.1998 - 01.2003
Assisted in maintaining a clean, organized retail environment for optimal shopping experience.
Tracked stock using company inventory management software.
Improved client retention rates by providing exceptional after-sales support and follow-up calls.
Engaged with customers to build rapport and loyalty.
Maintained records related to sales, returns, and inventory availability.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.