Summary
Overview
Work History
Education
Skills
Timeline
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SHEUTI MAHAJAN

Geelong,Australia

Summary

Professional retail worker with proven experience in customer service, sales, and stock management. Known for strong team collaboration, adaptability, and solutions-driven approach. Skilled in assisting customers, handling transactions, and maintaining store organization. Reliable and results-focused, ready to contribute effectively in dynamic retail environment.

Overview

4
4
years of professional experience

Work History

Receptionist

Cosmetique
06.2023 - 02.2025
  • Coordinated with skincare specialists and aestheticians to ensure smooth appointment flow
  • Provided information on cosmetic procedures, skincare products, and post-treatment care
  • Managed daily front desk operations including email correspondence and inventory of brochures/products
  • Ensured the reception and waiting areas were clean, organized, and inviting
  • Followed up with clients for feedback, appointment reminders, and scheduling repeat visits

Retail Assistant

Better Homes
12.2022 - 03.2023
  • Greet and assist customers, ensuring a welcoming shopping environment.
  • Process sales and handle cash, credit, and refund transactions accurately.
  • Restock shelves and maintain visual merchandising standards.
  • Handle customer inquiries and resolve complaints with professionalism.
  • Support inventory management and loss prevention procedures.

Retail Sales Associate

Sephora
06.2022 - 12.2022
  • Provided personalized makeup recommendations based on customer skin tone and preferences
  • Increased average sales per customer by 15% through upselling and promotions
  • Conducted makeup demonstrations and mini makeovers to boost product engagement
  • Maintained product displays and ensured cleanliness of the makeup station
  • Handled cash register and processed transactions efficiently

Makeup Artist

Hair Masters
09.2020 - 02.2022
  • Conducted consultations to understand client's desired look.
  • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
  • Prepared skin for makeup application by cleaning, moisturizing and priming.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Assessed customer skin tone and complexion to determine appropriate products and materials to use.

Education

Advance Diploma - Cosmetology

Orane International Institute
Chandigarh, India
06-2020

Skills

  • Customer service and communication
  • Cash handling and POS operation
  • Merchandising and stock replenishment
  • Inventory control
  • Team collaboration
  • Problem-solving under pressure
  • Attention to detail

Timeline

Receptionist

Cosmetique
06.2023 - 02.2025

Retail Assistant

Better Homes
12.2022 - 03.2023

Retail Sales Associate

Sephora
06.2022 - 12.2022

Makeup Artist

Hair Masters
09.2020 - 02.2022

Advance Diploma - Cosmetology

Orane International Institute

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