Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shianne Dunn

Augustine Heights,Qld

Summary

Results-driven Sales Associate with a proven track record of exceeding sales targets through upselling strategies and excellent customer service. Proficient in cash handling, using POS systems, and maintaining workplace safety. Possesses strong decision-making capabilities and a positive attitude. Collaborates effectively with team members and has experience in training staff.

Overview

4
4
years of professional experience

Work History

Sales Associate

Cignall
Collingwood Park, Qld
09.2024 - 12.2024
  • Tobacco sales
  • Lotto sales
  • Processed transactions using a point-of-sale system.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Sales Associate

SUPER VAPE STORE
Coffs Harbour, Nsw
04.2024 - 07.2024
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained up-to-date knowledge of store merchandise and policies.

• Following and Reaching KPI’S

• Training new staff

• Banking money, cash handling, counting tills.

• Great customer service

• Upselling, making big sales.

• Working well with coworkers and solo

• Running store single handedly.

• stock counts

• Using POS system

Team Member

Subway
Coffs Harbour, NSW
04.2023 - 01.2024
  • Assisted customers with product selection and ordering process
  • Provided customer service support to ensure satisfaction
  • Received, processed, and stocked merchandise in accordance with store policies
  • Operated cash registers to process payments from customers
  • Maintained a clean and organized work area throughout shift
  • Collaborated with team members to maximize productivity and efficiency

Team Member

KFC
Tamworth, NSW
02.2021 - 01.2022
  • Assisted customers with product selection and ordering process
  • Provided customer service support to ensure satisfaction
  • Received, processed, and stocked merchandise in accordance with store policies
  • Organized inventory shelves for easy access and maintenance of stock levels
  • Operated cash registers to process payments from customers
  • Maintained a clean and organized work area throughout shift
  • Collaborated with team members to maximize productivity and efficiency
  • Greeted customers upon entering the store with friendly demeanor
  • Resolved customer issues promptly in a professional manner

Education

Year 10 -

MVC Kempsey
01-2021

Skills

  • Cash Handling
  • Chemical Handling
  • Positive Attitude
  • Decision-making capabilities
  • Equipment Operation
  • Cleaning
  • Workplace Safety
  • Excellent customer service
  • Proficient in Microsoft word, Excel
  • Dealing with conflict
  • Teams, PowerPoint
  • Fast learner
  • Upselling strategies

Timeline

Sales Associate

Cignall
09.2024 - 12.2024

Sales Associate

SUPER VAPE STORE
04.2024 - 07.2024

Team Member

Subway
04.2023 - 01.2024

Team Member

KFC
02.2021 - 01.2022

Year 10 -

MVC Kempsey
Shianne Dunn