Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shianne Pithouse

Geilston Bay ,Tas

Summary

Proactive and efficient Crew Member with a history at McDonald's, where I honed customer service and food preparation skills. Excelled in teamwork and collaboration, significantly enhancing customer satisfaction and operational efficiency. Demonstrated a strong ability to multitask and maintain high standards of cleanliness, contributing to a positive dining experience.

Overview

3
3
years of professional experience

Work History

Crew Member

Mcdonalds
11.2021 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Stocked shelves to organize aisles in assigned department.

Education

Clarence High School
Bellerive, TAS

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Cleaning
  • Customer Engagement
  • Taking Orders
  • Interactive communication skills
  • Flexible Schedule
  • Safe Food Handling
  • Integrity and Honesty
  • Safety awareness
  • Initiative and Self-Motivation
  • Drive-Thru Operations
  • Food Preparation
  • Heavy Lifting
  • Learning Agility
  • Menu Memorization
  • Food Running
  • POS Systems
  • Coffee expertise

Timeline

Crew Member

Mcdonalds
11.2021 - Current

Clarence High School
Shianne Pithouse