Summary
Overview
Work History
Education
Skills
Timeline
Awards
Generic

Shiarah Mikic

Summary

I am passionate about the hospitality industry and strive to do my work with the absolute highest quality. I am compassionate towards coworkers and strive for a harmonious workplace setting. I work well in stressful environments and consider myself easy to get along with.

Overview

5
5
years of professional experience

Work History

Barista

Airport Cafe
11.2024 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • I have been making coffees since 2016 and am looking for any opportunity to further my hospitality career.

Food and Beverage Attendant

Hotel Federal
03.2024 - Current
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.

Floor Manager

Beijing Chinese Restaurant
01.2020 - 04.2024
  • Through working here, I have gained many insights to a different culinary world that has helped me develop my cultural sensitivity, as well as expand my palate to new and interesting experiences and tastes
  • While here, I have exercised a high duty of care, as well as maintaining a very high standard of service to those who have entered the establishment
  • Managed store inventory and stock levels to maintain availability of products.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Oversaw supply restocking, area cleaning, and product organization.

Education

Cert 2 Hospitality - Kitchen Operations

Hellyer College
12-2021

Skills

  • Fast to Learn
  • Great customer service skills
  • Fast problem solving skills
  • Eftpos and cash handling
  • Phone ordering
  • Effective cleaning
  • WHS
  • Work well under stress
  • Friendly and outgoing
  • Time management

Timeline

Barista

Airport Cafe
11.2024 - Current

Food and Beverage Attendant

Hotel Federal
03.2024 - Current

Floor Manager

Beijing Chinese Restaurant
01.2020 - 04.2024

Cert 2 Hospitality - Kitchen Operations

Hellyer College

Awards

  • Certificate 2 Hospitality
  • Responsible Service of Alcohol
  • Certificate 2 Kitchen Operations (Partial completion)
  • Keno and RSG completion

Similar Profiles

CREATE PROFILE
Shiarah Mikic